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Restaurant Operations Manager

1 month ago

Timmins, Ontario, Canada Subway Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Subway. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Leadership: Provide guidance and direction to restaurant staff, ensuring that they are equipped to deliver excellent customer service and maintain high standards of food quality.
  • Operations: Oversee the day-to-day operations of the restaurant, including inventory management, cash handling, and maintaining a clean and safe environment.
  • Customer Service: Ensure that customers receive exceptional service, responding to their needs and resolving any issues in a timely and professional manner.
  • Marketing: Participate in marketing initiatives to promote the restaurant and attract new customers.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Skills: Excellent leadership and communication skills, ability to work under pressure, and strong attention to detail.
Work Environment:

The Restaurant Manager will work in a fast-paced environment, with a large workload and tight deadlines. The role requires the ability to work independently and as part of a team, with a strong focus on customer service and food quality.

Personal Suitability:
  • Accurate: Ability to maintain accurate records and reports.
  • Client Focus: Strong focus on customer service and satisfaction.
  • Dependability: Ability to work independently and as part of a team.
  • Efficient Interpersonal Skills: Excellent communication and interpersonal skills.
  • Excellent Oral Communication: Ability to communicate effectively with customers and staff.
  • Excellent Written Communication: Ability to write clear and concise reports and correspondence.
  • Flexibility: Ability to adapt to changing circumstances and priorities.
  • Organized: Ability to prioritize tasks and manage time effectively.
  • Reliability: Ability to maintain a high level of reliability and accountability.
  • Team Player: Ability to work collaboratively as part of a team.