IT Support Professional

2 weeks ago


Toronto, Ontario, Canada Nextgen System Canada Full time
Job Overview

We are seeking an IT Support Professional to join our team at Nextgen System Canada. The successful candidate will be responsible for providing technical assistance and support to employees, ensuring they have the necessary tools and resources to perform their duties efficiently.

Responsibilities
  • Respond to employee inquiries and resolve technical issues related to computer systems, software applications, and network connectivity.
  • Provide guidance and training to employees on the use of various software applications and hardware equipment.
  • Collaborate with other departments to ensure seamless integration of IT systems and services.
  • Maintain accurate records of problems and solutions, and contribute to the development of knowledge base articles.
  • Participate in the evaluation and recommendation of new technologies and software applications.
Requirements
  • Bachelor's degree in Computer Science or a related field.
  • At least 1 year of experience in IT support or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of computer systems, software applications, and network protocols.
Work Environment

This is a full-time position with a competitive salary range of $65,000 - $80,000 per annum, depending on experience. The selected candidate will also receive a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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