Technically Skilled Branch Operations Specialist

1 day ago


Peterborough, Ontario, Canada Scotiabank Full time

As a cornerstone business within Scotia Wealth Management, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice.

We're seeking a skilled individual to join our team as a Branch Systems Administrator. This role is critical in ensuring the effective functioning of our branch operations by maintaining and optimizing all technology systems.

Key responsibilities include:

  • Providing proactive and reactive technical expertise with a hands-on approach, addressing issues and improvements for Branch Staff
  • Serving as liaison with the Helpdesk and Branch Training and Support Team to ensure efficient resolution to all issues
  • Maintaining all technology at maximum efficiency
  • Providing basic-level training on all applications to branch employees
  • Escalating issues to internal and external providers

Requirements include:

  • Experience in providing IT support to end-users
  • Excellent verbal and written communication skills
  • Ability to provide excellent service in a professional and respectful manner
  • Ability to meet deadlines
  • Knowledge of Microsoft systems: Word, Excel, and PowerPoint
  • Familiarity with various operating systems and platforms

At ScotiaMcLeod, you'll be empowered to deliver Enriched Thinking, a unique approach that incorporates your client's thinking, as well as our thinking, to drive results. You'll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client's life, family, and business.

Salary Range: $65,000 - $85,000 per year, depending on experience and qualifications.

We offer a range of benefits, including comprehensive health and dental coverage, generous vacation time, and opportunities for professional development and advancement.

Join Scotiabank, a leading bank in the Americas, where we help our customers achieve success through a broad range of advice, products, and services.



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