ScotiaMcLeod Branch Systems Support Specialist
1 week ago
Key Responsibilities:
* Deliver proactive and reactive technical expertise with a hands-on approach, addressing issues and improvements for Branch Staff
* Act as the liaison with the Helpdesk and the Branch Training and Support Team to ensure efficient resolution to all issues
* Ensure all technology is running at maximum efficiency
* Provide basic-level training on all applications to branch employees
* Escalate issues to internal and external providers
Requirements:
* Experience in providing IT support to end-users
* Excellent verbal and written communication skills
* Provide excellent service in a professional and respectful manner
* Ability to meet deadlines
* Knowledge of Microsoft systems: Word, Excel and PowerPoint
* Familiarity with various operating systems and platforms
What you can expect:
* A collaborative team environment where you can contribute to making a difference
* Opportunities for growth and development in a performance-oriented culture
* A commitment to diversity and inclusion, where you can be yourself and win together
* Free access to Scotia Academy for upskilling and developing your skills
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
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