Injection Molding Systems Specialist
7 days ago
Job Summary
The Service Technician at ENGEL is responsible for performing work remotely at customer sites, installing and servicing equipment, and providing customer training and support as needed.
Key Responsibilities:
• Troubleshoot and repair injection molding machines and robots, including conducting tests and inspections on mechanical, hydraulic, pneumatic, electrical, and electronic or software components.
• Perform safety checks on equipment and educate customers on proper operation.
• Manage resolution of customer issues, including ordering replacement parts as necessary.
• Instruct other Service Technicians and/or customer operators on maintenance and safe operations of injection molding systems.
• Communicate with Central Service/Manufacturing/Parts Center to obtain answers to problems encountered in the field.
• Provide written reports to the Service Manager on a regular basis.
Requirements:
• High School Diploma Required
• Associate's or Bachelor's degree preferred
• 5+ Years in Injection Molding troubleshooting or processing or prior experience as a Field Service Injection Molding Technician/Service Engineer
Desired Skills:
• Knowledge of blueprints and schematics to troubleshoot electrical/electronic, hydraulic, and mechanical systems
• Experience with injection molding machines and ability to provide basic training for customers and employees
• Knowledge and understanding of injection molding process
• Ability to troubleshoot problems systematically
• Knowledge of microprocessor programming
• Familiarity with ENGEL machines and robots is preferred
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