Field Service Technician

5 days ago

Montreal, Quebec, Canada ENGEL Full time

Job Summary:

The Service Technician performs work remotely at customer sites; installing and servicing equipment while also providing customer training and support, as necessary.

Key Responsibilities:

  • Troubleshoots and repairs injection molding machines and robots, including conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, and electronic or software components, including calibrations to optimize performance. Performs software and hardware installations.
  • Performs all safety checks on equipment.
  • Educates customers on equipment and instructs on proper operation.
  • Manages resolution of customer issues, including order and installation of replacement parts as necessary.
  • Orders replacement parts with diagnoses of problems with control systems and develops an organized approach to solving machine problems and repairs/replaces parts as required.
  • Instructs other Service Technicians and/or customer operators on the maintenance and safe operations of injection molding systems.
  • Communicates on an ongoing basis with Central Service/Manufacturing/Parts Center to obtain answers to problems encountered in the field.
  • Provides written reports on a regular basis to the Service Manager.

Requirements:

  • High School Diploma Required
  • Associate's or Bachelor's degree preferred
  • 5+ Years in Injection Molding troubleshooting or processing or prior experience as a Field Service Injection Molding Technician/Service Engineer

Desirable Skills and Knowledge:

  • Knowledge of blueprints and schematics to troubleshoot electrical/electronic, hydraulic, and mechanical systems
  • Experience with injection molding machines, well-rounded skill set in electrical, mechanical, hydraulic, computer, and able to provide basic training for customers and employees
  • Knowledge and understanding of injection molding process
  • Ability to troubleshoot problems systematically
  • Knowledge of microprocessor programming
  • Knowledgeable in materials such as PET, Polypropylene, Polyethylene, Styrene, and other common materials
  • Excellent communication and interpersonal skills and strong customer service orientation
  • Tact and diplomacy, i.e., must possess the ability to handle difficult or unhappy customers
  • Dedicated team player with a positive attitude
  • Familiarity with ENGEL machines and robots is preferred
  • Uses internal resources efficiently to resolve customer issues expeditiously and correctly
  • Able to work independently with minimal back office (engineering, spare parts, phone/technical support)

  • Field Service Technician

    1 week ago

    Montreal, Quebec, Canada Michael Page International Canada Limited Full time

    Job SummaryMichael Page International Canada Limited is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our clients in the industrial automation sector.Key ResponsibilitiesTechnical Support: Provide technical support and...

  • Field Service Technician

    7 days ago

    Montreal, Quebec, Canada Michael Page International Canada Limited Full time

    Job SummaryMichael Page International Canada Limited is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our clients in the industrial automation sector.Key ResponsibilitiesTechnical Support: Provide technical support and...

  • Field Service Technician

    2 days ago

    Montreal, Quebec, Canada TRUMPF Full time

    Job Title: Field Service TechnicianWe are seeking a highly skilled and experienced Field Service Technician to join our team at TRUMPF. As a Field Service Technician, you will be responsible for installing, demonstrating, maintaining, and troubleshooting TRUMPF CNC machines, laser machines, and connected automation and storage systems.Key...

  • Field Service Technician

    1 day ago

    Montreal, Quebec, Canada TRUMPF Full time

    Job Title: Field Service TechnicianWe are seeking a highly skilled and experienced Field Service Technician to join our team at TRUMPF. As a Field Service Technician, you will be responsible for installing, demonstrating, maintaining, and troubleshooting TRUMPF CNC machines, laser machines, and connected automation and storage systems.Key...

  • Field Service Technician

    2 weeks ago

    Montreal, Quebec, Canada Michael Page International Canada Limited Full time

    Job Title: Field Service TechnicianOur client, a leading industrial automation company, is seeking a skilled Field Service Technician to join their team in the greater Montreal area.Client service request management.Instrumentation and equipment maintenance and calibration.Troubleshooting and problem resolution on equipment.Commissioning on instrumentation...

  • Field Service Technician

    16 hours ago

    Montreal, Quebec, Canada Siemens Canada Limited Full time

    Job Title: Field Service TechnicianSiemens Canada Limited is seeking a highly skilled Field Service Technician to join our Customer Service team within Digital Industries. As a Field Service Technician, you will play a critical role in providing exceptional customer service and technical support for our customers in the Greater Montreal metropolitan area and...

  • Field Service Technician

    14 hours ago

    Montreal, Quebec, Canada Siemens Canada Limited Full time

    Job Title: Field Service TechnicianSiemens Canada Limited is seeking a highly skilled Field Service Technician to join our Customer Service team within Digital Industries. As a Field Service Technician, you will play a critical role in providing exceptional customer service and technical support for our customers in the Greater Montreal metropolitan area and...

  • Field Service Technician

    2 days ago

    Montreal, Quebec, Canada EERS Global Technologies Inc. Full time

    About EERS Global Technologies Inc.EERS Global Technologies Inc. is a pioneering company in the field of acoustics research, audio and bio-signal processing, in-ear technologies, and product development. Our innovative technology enhances human interaction in challenging scenarios through communication, hearing protection, biometric and wellness monitoring,...

  • Field Service Technician

    1 day ago

    Montreal, Quebec, Canada EERS Global Technologies Inc. Full time

    About EERS Global Technologies Inc.EERS Global Technologies Inc. is a pioneering company in the field of acoustics research, audio and bio-signal processing, in-ear technologies, and product development. Our innovative technology enhances human interaction in challenging scenarios through communication, hearing protection, biometric and wellness monitoring,...

  • Environmental Field Technician

    4 weeks ago

    Montreal, Quebec, Canada Nvira Full time

    Position Title: Environmental Field TechnicianCompany Overview: NviraBecome a part of our dedicated team as an Environmental Field Technician.Nvira is a leading environmental consulting organization with a wealth of experience in the industry.We pride ourselves on delivering a comprehensive suite of services tailored to meet the unique needs of our...

  • Field Service Technician

    3 weeks ago

    Montreal, Quebec, Canada Siemens Canada Limited Full time

    Siemens Canada Limited is seeking a skilled and motivated Field Service Technician to join our Customer Service team within Digital Industries. In this role, you will play a vital part in delivering exceptional service and support for our range of low-voltage drive applications across the Greater Montreal metropolitan area and Eastern Ontario. As a Field...

  • Field Service Technician

    1 week ago

    Montreal, Quebec, Canada ZEISS Group Full time

    About the Role:We are seeking a highly skilled and motivated Field Service Technician to join our team at ZEISS Group. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities:Provide technical support and maintenance services to customers, including installation,...

  • Field Service Technician

    1 week ago

    Montreal, Quebec, Canada ZEISS Group Full time

    About the Role:We are seeking a highly skilled and motivated Field Service Technician to join our team at ZEISS Group. As a Field Service Technician, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities:Provide technical support and maintenance services to customers, including installation,...

  • CNC Field Service Technician, Bilingual

    5 days ago

    Montreal, Quebec, Canada Trans-United Consultants Ltd Full time

    Job SummaryTrans-United Consultants Ltd is seeking a highly skilled CNC Field Service Technician, Bilingual to join our team. As a CNC Field Service Technician, Bilingual, you will be responsible for installing and commissioning new and used CNC machinery, troubleshooting hydraulic and pneumatic systems, and performing basic electrical trouble-shooting.Key...

  • CNC Field Service Technician, Bilingual

    4 days ago

    Montreal, Quebec, Canada Trans-United Consultants Ltd Full time

    Job SummaryTrans-United Consultants Ltd is seeking a highly skilled CNC Field Service Technician, Bilingual to join our team. As a CNC Field Service Technician, Bilingual, you will be responsible for installing and commissioning new and used CNC machinery, troubleshooting hydraulic and pneumatic systems, and performing basic electrical trouble-shooting.Key...

  • CNC Field Service Technician

    1 week ago

    Montreal, Quebec, Canada Trans-United Consultants Ltd Full time

    Job SummaryTrans-United Consultants Ltd is seeking a highly skilled CNC Field Service Technician to join our team. As a key member of our technical support group, you will be responsible for installing, commissioning, and maintaining CNC machinery, as well as troubleshooting hydraulic and pneumatic systems.Key ResponsibilitiesInstall and commission new and...

  • CNC Field Service Technician

    1 week ago

    Montreal, Quebec, Canada Trans-United Consultants Ltd Full time

    Job SummaryTrans-United Consultants Ltd is seeking a highly skilled CNC Field Service Technician to join our team. As a key member of our technical support group, you will be responsible for installing, commissioning, and maintaining CNC machinery, as well as troubleshooting hydraulic and pneumatic systems.Key ResponsibilitiesInstall and commission new and...

  • Field Service Technician

    3 days ago

    Montreal, Quebec, Canada NETZSCH Pumps & Systems Canada Full time

    Job SummaryNETZSCH Pumps & Systems Canada is seeking a highly skilled and experienced Field Service Technician to join our team. As a key member of our service team, you will be responsible for ensuring exceptional customer experiences through prompt and efficient service, repair, and maintenance of our equipment.Key ResponsibilitiesTest and observe...

  • Field Service Technician

    3 days ago

    Montreal, Quebec, Canada NETZSCH Pumps & Systems Canada Full time

    Job SummaryNETZSCH Pumps & Systems Canada is seeking a highly skilled and experienced Field Service Technician to join our team. As a key member of our service team, you will be responsible for ensuring exceptional customer experiences through prompt and efficient service, repair, and maintenance of our equipment.Key ResponsibilitiesTest and observe...

  • Field Service Technician

    5 days ago

    Montreal, Quebec, Canada EERS Global Technologies Inc. Full time

    About the RoleEERS Global Technologies Inc. is seeking a highly skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for ensuring the optimal auditory and technical experience for customers using our devices in the field.Key ResponsibilitiesTravel frequently to customers domestically and abroad to install,...