Restaurant Operations Supervisor

2 weeks ago


Vancouver, British Columbia, Canada Chancho Full time

About Chancho

Chancho is a reputable restaurant chain committed to delivering exceptional dining experiences. We take pride in our commitment to excellence and customer satisfaction.

Job Title: Restaurant Operations Supervisor

We are seeking an experienced Restaurant Operations Supervisor to lead our team at Chancho. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring seamless service delivery, and driving business growth.

Estimated Salary: $60,000 - $80,000 per year

This role requires a skilled professional with 5+ years of experience in restaurant management. You should possess excellent leadership skills, a strong focus on customer satisfaction, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Budget Analysis: Analyze financial data to identify opportunities for improvement and implement strategies to boost profits.
  • Staff Management: Supervise staff, train new hires, and develop talent within the team.
  • Customer Service: Ensure customers receive exceptional service by addressing their complaints or concerns promptly.
  • Daily Operations: Plan, organize, and monitor daily operations to maintain high levels of efficiency and productivity.
  • Sales and Revenue: Monitor sales and revenue to determine labor costs and make informed decisions to drive business growth.
  • Negotiations: Negotiate arrangements with suppliers for food and other supplies, as well as with clients for catering or use of facilities.

What We Offer:

  • A competitive salary range of $60,000 - $80,000 per year.
  • A comprehensive benefits package.
  • The opportunity to work with a reputable restaurant chain committed to excellence.

Requirements:

  • Secondary (high) school graduation certificate.
  • 5+ years of experience in restaurant management.
  • Excellent leadership skills.
  • Strong focus on customer satisfaction.
  • Ability to work effectively in a fast-paced environment.

Working Terms:

  • Permanent position.
  • 30-40 hours per week.
  • Work language: English.


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