Restaurant Operations Supervisor

6 days ago

Vancouver, British Columbia, Canada DEEPCOVE OSAKA JAPANESE RESTAURANT Full time

At DEEPCOVE OSAKA JAPANESE RESTAURANT, we are seeking a skilled Restaurant Operations Supervisor to join our team. This is a permanent position working 30-38 hours per week in English.

About the Role

This role will oversee the daily operations of our restaurant, ensuring that everything runs smoothly and efficiently. You will be responsible for monitoring staff performance, setting schedules, and training new employees.

Key Responsibilities
  • Oversee the day-to-day operations of the restaurant, including managing staff and inventory.
  • Monitor staff performance and provide constructive feedback to improve productivity and efficiency.
  • Set schedules and ensure adequate staffing levels during peak periods.
  • Train new employees on restaurant procedures and policies.
  • Determine the type of services to be offered and implement operational procedures to meet customer demands.
  • Negotiate with clients for catering or use of facilities, promoting the restaurant's services and building relationships.
  • Address customer complaints and concerns in a professional manner, ensuring high customer satisfaction.
  • Manage events, such as weddings and corporate functions, to ensure successful execution and client satisfaction.
  • Plan, organize, direct, control, and evaluate daily operations to maintain consistency and quality.
Support for Newcomers and Refugees
  • Assist newcomers and refugees with their immediate settlement needs, providing support with housing, transportation, storage, childcare, and winter clothing.
  • Support social and labour market integration by facilitating access to community resources, language training, and skills training.
Support for Indigenous People
  • Offer mentorship, coaching, and networking opportunities to Indigenous workers, promoting their growth and development.
  • Maintain relationships with indigenous communities, businesses, and organizations to foster a culture of inclusivity.
  • Provide cultural competency training and awareness to all employees, creating a welcoming work environment for Indigenous workers.
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per year, based on experience and qualifications. In addition, you will have the opportunity to work in a dynamic and diverse environment, with opportunities for professional growth and development.

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