Enterprise Server Support Specialist
2 weeks ago
About the Role:
We are seeking an experienced Enterprise Server Support Specialist to join our team at Tangerine. As a key member of our IT department, you will be responsible for providing top-notch technical support and maintenance for our enterprise servers.
Key Responsibilities:
- Support and maintain AIX systems, Middleware, and UNIX systems
- Coordinate with architecture, network infrastructure, software development, IT service delivery, and database administration functions
- Develop and implement a regular maintenance schedule for UNIX Operating Systems and all related hardware
- Manage problem and incident management and resolution of all managed systems
- Ensure all systems under administration are compliant with policies, standards, licensing agreements, configuration guidelines, and best-practices for maintaining regulatory compliance
- Provide efficient, high-quality technical support services
- Monitor, test, and tune system performance
- Manage production service level agreements and objectives
- Lead, coach, and develop teams, and conduct regular performance assessments
Requirements:
- 7+ years of hands-on technical working experience in enterprise server support, maintenance, and administration
- 3+ years of technical leadership experience with demonstrated success in implementing continuous improvement and strategic initiatives
- At least 10+ years of hands-on technical working experience with AIX systems administration
- Demonstrated technical working experience in administering and managing Middleware systems
- Demonstrated technical working experience in supporting large-scale enterprise applications
- Solid troubleshooting and step-oriented problem-solving abilities
- Logical thinking and ability to prioritize and act on critical processing problems
- Strategic planning mindset to proactively prepare for future technology trends
- Post-secondary education in Computer Science, Engineering, or a related technology-based stream
About Tangerine:
We are a diverse and inclusive team of client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success. We offer a range of benefits, including access to thousands of online and in-person courses for career growth and development, as well as a comprehensive pension and benefits program. We value diversity and inclusivity, and we encourage applicants from all backgrounds to apply.
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