Server Support Specialist

2 weeks ago


Toronto, Ontario, Canada Canoe Restaurant & Bar Full time

Job Summary:

The Server Support Specialist will provide assistance to Servers by inspecting all tables for proper setup, cleanliness, and completeness. This role requires a high level of floor awareness and exceptional knowledge of all food and beverage items.

Key Responsibilities:

  • Assist Servers with food running and ensure plates are delivered to the correct guest
  • Monitor the cleanliness of the section and maintain a clutter-free environment
  • Communicate with Servers and Hosts to optimize seating and maximize efficiency
  • Practice a high level of floor awareness and maintain a clean and organized workspace
  • Ensure that condiments are pre-portioned and fridges are stocked with essentials
  • Monitor food quality and presentation standards
  • Follow all food safety standards and systems
  • Perform general cleaning tasks, including emptying garbage and changing linen bags
  • Communicate guest comments and feedback to Servers to ensure a positive experience

Qualifications:

  • Degree/Diploma in Hospitality or equivalent considered an asset
  • Smart Serve Certification required
  • High attention to detail and ability to work under pressure
  • Strong organizational skills and ability to prioritize tasks
  • Excellent oral communication skills and high level of product knowledge
  • Ability to maintain a professional demeanor and work well in a fast-paced environment


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