Server Support Specialist
2 weeks ago
Job Summary:
The Server Support Specialist will provide assistance to Servers by inspecting all tables for proper setup, cleanliness, and completeness. This role requires a high level of floor awareness and exceptional knowledge of all food and beverage items.
Key Responsibilities:
- Assist Servers with food running and ensure plates are delivered to the correct guest
- Monitor the cleanliness of the section and maintain a clutter-free environment
- Communicate with Servers and Hosts to optimize seating and maximize efficiency
- Practice a high level of floor awareness and maintain a clean and organized workspace
- Ensure that condiments are pre-portioned and fridges are stocked with essentials
- Monitor food quality and presentation standards
- Follow all food safety standards and systems
- Perform general cleaning tasks, including emptying garbage and changing linen bags
- Communicate guest comments and feedback to Servers to ensure a positive experience
Qualifications:
- Degree/Diploma in Hospitality or equivalent considered an asset
- Smart Serve Certification required
- High attention to detail and ability to work under pressure
- Strong organizational skills and ability to prioritize tasks
- Excellent oral communication skills and high level of product knowledge
- Ability to maintain a professional demeanor and work well in a fast-paced environment
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