Enterprise Support Specialist

1 week ago


Toronto, Ontario, Canada Canlan Sports Full time
Job Title: Enterprise Support Specialist

We are seeking an experienced and highly skilled Enterprise Support Specialist to join our team at Canlan Sports.

About the Role:

This is a permanent, full-time position offering 40 hours of work per week. The successful candidate will possess a college diploma or CEGEP certificate from a program of 1-2 years, as well as 1-2 years of experience in a similar role.

Key Responsibilities:
  • Provide comprehensive support to employees on computer networks, systems, and software applications.
  • Monitor and report on system performance, identifying areas for improvement.
  • Offer timely assistance to users experiencing difficulties with computers and other technology-related issues.
  • Install and configure equipment, ensuring proper setup and functionality.
  • Perform web-server backups and recoveries as needed.
  • Promote excellent customer service standards in all interactions.
Requirements and Qualifications:

The ideal candidate will have expertise in IT Infrastructure Library (ITIL), JavaOS, device drivers, networking software, hardware, and other relevant technologies. Strong communication and interpersonal skills are essential for success in this role.

Benefits:
  • A competitive salary range of $60,000 - $80,000 per year, commensurate with experience.
  • A comprehensive health benefits package, including dental, disability, healthcare, paramedical services coverage, and vision care benefits.
  • An RRSP matching program to support long-term financial planning.
  • Access to on-site amenities and parking facilities.
  • A wellness program to promote employee well-being.
Work Environment:

The successful candidate will be working in a dynamic private company setting, requiring strong teamwork and initiative skills. Own transportation is necessary, with regular sitting required during work hours.



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