Public Service Associate
2 weeks ago
The Vancouver Public Library is the third largest public library system in Canada, with 800 staff members serving a diverse community across 21 branches. Our team values inclusivity and strives to provide exceptional services to our patrons.
Job DetailsEstimated Salary: $29.65 per hour (based on location and experience)
Job DescriptionWe are seeking a collaborative individual to join our team as a Public Service Assistant at the West Point Grey Branch. As a key member of our circulation team, you will be responsible for delivering responsive customer service, supporting library programming, and understanding community-led approaches.
Required Skills and QualificationsTo succeed in this role, you will need:
- A high school diploma or equivalent, supplemented by relevant courses and/or experience;
- Experience in a customer service environment, preferably in a library setting;
- An excellent understanding of library methods, procedures, and tools applicable to the work;
- Excellent oral and written communication skills;
- Ability to plan, organize, and carry out assigned duties and responsibilities effectively.
This regular full-time position offers a competitive salary, a comprehensive benefits package, and opportunities for growth and development within our organization. We are committed to fostering a diverse and inclusive workplace that reflects the vibrant community we serve.
What You'll Need to SucceedIn addition to meeting the minimum qualifications, successful candidates will have a passion for providing exceptional customer service, a willingness to learn and adapt, and a commitment to upholding our organization's vision, mission, and values.
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