Customer Service Liaison

4 weeks ago


Toronto, Ontario, Canada Dina Constantinou Insurance Agency Full time

We are seeking a skilled Customer Service Liaison to join our team at Dina Constantinou Insurance Agency. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Main Responsibilities
  • Client Support: Assist clients by applying changes, updates, substitutions, etc. to the policy contract, ensuring their needs are met effectively.
  • Relationship Building: Establish and maintain strong relationships with clients, providing personalized support and guidance as needed.
  • Insurance Expertise: Educate clients about insurance options and ensure they have access to other team members for discussions about additional offerings.
  • Technical Support: Rely on technical resources and corporate support to ensure client questions are answered accurately and in a timely manner.
Requirements/Qualifications
  • Insurance Licenses: Hold appropriate insurance licenses, such as OTL and LLQP.
  • Professionalism: Demonstrate professionalism, integrity, and attention to detail in all interactions.
  • Communication Skills: Possess strong communication skills, with the ability to multitask and work in a fast-paced environment.
  • Teamwork: Be a resourceful and responsible team member, with strong organizational and prioritization abilities.
  • Customer Service Experience: Have prior customer service experience, with a second language being a plus.

This is a fantastic opportunity to join a dynamic team and make a real difference in the lives of our clients. If you are a motivated and customer-focused individual, we encourage you to apply.



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