Customer Service Liaison

2 days ago


Toronto, Ontario, Canada CB Canada Full time

We are seeking a Customer Service Liaison to support our clients. The ideal candidate will be responsible for handling customer inquiries, providing product information, and resolving technical issues. Bilingual abilities are a plus, but not necessary.


Responsibilities:

• Handle customer complaints and inquiries

• Provide product information and technical assistance

• Troubleshoot and resolve product issues

• Document customer interactions and update records

• Develop knowledge of products and services


Requirements:

• Previous experience in customer service or sales

• Ability to build rapport with clients

• Excellent communication skills

• Ability to prioritize and multitask

• Positive and professional demeanor



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