Customer Experience Representative

2 weeks ago


Toronto, Ontario, Canada Rogers Communications Full time

We're seeking a dynamic and customer-focused individual to join our retail team at Rogers Communications. As a Sales Associate, you'll play a key role in delivering an exceptional customer experience by providing best-in-class service and value-added solutions to our customers.

Our ideal candidate is passionate about technology and has excellent communication skills. They should be comfortable working in a fast-paced environment and have a strong desire to help others. If you're a motivated and results-driven individual who thrives in a team environment, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Enhance the retail experience by providing personalized support and expert advice to customers
  • Promote Rogers & Fido brands, including products and services
  • Engage with customers through various channels, including phone calls and business text messaging
  • Participate in community events and outreach efforts to support local businesses

About Us:

Rogers Communications is committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. We believe that our employees are our greatest asset and strive to provide a work environment that fosters growth, development, and well-being.

What We Offer:

  • A competitive salary of $18.50 per hour (approximately $38,500 per year)
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A flexible schedule, including evenings and weekends (minimum 20 hours/week)
  • A fun and supportive work environment with opportunities to connect with colleagues and make a positive impact on our customers' lives

How to Apply:

If you're a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and cover letter, through our website. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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