Warehouse Operations Specialist
3 weeks ago
Job Summary:
PDI is seeking a highly skilled and detail-oriented Warehouse Staff to join our team. As a key member of our warehouse operations, you will be responsible for ensuring the efficient and accurate processing of shipments, inventory management, and customer satisfaction.
Responsibilities:
- Prepare shipping documents and enter shipping information into our Warehouse Management System.
- Prepare and complete orders for delivery or pickup according to schedule, including loading, packing, wrapping, labeling, and shipping.
- Schedule pickup and delivery of inbound/outbound freight, maintaining accurate records and communicating with team members as needed.
- Maintain inventory controls, updating spreadsheets and preparing reports on a routine basis to ensure accurate stock levels and efficient operations.
- Report any discrepancies or issues to management, ensuring prompt resolution and maintaining a safe and clean work environment.
- Communicate and cooperate with team members to achieve our team goals and objectives.
- Operate warehouse vehicles and equipment safely and efficiently, adhering to quality service standards and company procedures.
- Sort and place materials on shelves or in warehouse locations as required, ensuring accurate storage and retrieval of inventory.
- Follow quality service standards and comply with procedures, rules, and regulations, maintaining a high level of professionalism and attention to detail.
- Respond promptly to customer inquiries and resolve issues or concerns in a timely and professional manner.
Qualifications:
- Freight handling experience and a valid forklift license are required.
- Previous customer service work experience within a warehousing, logistics, or transportation industry is preferred.
- High attention to detail, excellent numeracy skills, and superior communication skills are essential for success in this role.
- Ability to manage competing priorities and adhere to strict deadlines, while maintaining a high level of productivity and accuracy.
- Experience with online inventory management systems and a willingness to cross-train in other departments, such as wash bay and packaging, are also desirable.
What We Offer:
PDI offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity.
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