Logistics Operations Coordinator

2 weeks ago

Montreal, Quebec, Canada MADE BY GATHER Full time

Logistics Operations Coordinator

At MADE BY GATHER, we are seeking a highly skilled Logistics Operations Coordinator to join our team. As a key member of our Logistics/Operations team, you will be responsible for managing all logistics aspects for Amazon and serving as a central point of contact for the Amazon sales operations team.

Key Responsibilities:

  • Coordinate shipment from factory/cargo launch
  • Coordinate Amazon compliance documents with engineering team
  • Manage forwarder/vessel/fleet booking
  • Execute 3PL warehouse orders with outbound logistics team
  • Act as main point of contact for sales team and clients to gather customer/vendor requirements and customer orders
  • Maintain trackers, logs, and systems for orders, inventory, etc.
  • Compile data and reports for customers and senior management on a consistent basis
  • Coordinate shipment of merchandise (inbound/outbound) with manufacturers, freight forwarders, and shipment carriers, as well as preparing appropriate documentation
  • Coordinate the day-to-day shipping and administrative tasks necessary for ensuring the successful/timely production, transportation, and delivery of merchandise
  • Frequent communication and follow-up with multiple forwarders/carriers and customs broker to ensure shipping/customs clearance/delivery is on track
  • Frequent communication with different departments as necessary to advise status of shipments
  • Ensure customer compliance (based on customer ship guides) to avoid chargebacks/delays
  • Expect extra follow-up with factories/forwarders/delivery DCs if/when POs were shipped incorrectly
  • Data Entry: Make sure to properly record status of all shipments in real time

Requirements:

  • 1-3 years experience in operations, logistics, and/or account coordination in a consumer-driven business
  • Proficiency in Microsoft office, inventory management systems, and sales systems
  • Knowledge of customs, particularly the Canadian and American Border agencies a plus
  • Strong analytical and organizational skills, with a proven track record multi-tasking in a dynamic and fast-paced environment
  • Excellent verbal and written communication skills
  • Pro-active self-starter, disciplined, solution-oriented with a strong attention to detail
  • Bachelor's degree or secondary degree a plus

What We Offer:

Full-time position with a competitive salary and comprehensive benefits program, including hybrid work schedule, extended medical/dental/vision, RRSP plus company match, EAP, discount program, holidays, and Summer Fridays.

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