Restaurant Operations Manager

4 weeks ago


Fort St John, Canada Tim Hortons Restaurant Store # 101681, 96a Street Full time
Job Title: Restaurant Assistant Manager

Join our team at Tim Hortons Restaurant Store # 101681, 96a Street as a Restaurant Assistant Manager. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:
  • Evaluate and improve daily operations to maintain high standards of quality and customer satisfaction.
  • Monitor and control labor costs, inventory, and cash handling to ensure efficient operations.
  • Supervise and train staff to ensure they have the skills and knowledge to provide excellent customer service and maintain a clean and safe environment.
  • Plan and organize daily operations, including scheduling, inventory management, and customer service initiatives.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Work closely with the restaurant manager to achieve business objectives and implement marketing plans.
Requirements:
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in a restaurant management role.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and multitask.
  • Physical ability to stand for long periods and lift heavy objects.
Work Conditions:
  • Fast-paced environment with tight deadlines.
  • Repetitive tasks and attention to detail required.
  • Combination of sitting, standing, and walking.
Personal Suitability:
  • Accurate and reliable.
  • Client-focused and dependable.
  • Efficient interpersonal skills and flexibility.
  • Organized and a team player.
Other Benefits:
  • Permanent position with 35 to 40 hours per week.
  • Work language: English.


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