Technical Support Specialist

24 hours ago


Vancouver, British Columbia, Canada Terra Dygital Solutions Full time

At Terra Dygital Solutions, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include resolving technical issues, answering customer inquiries, and providing training and guidance to clients on our products and services.

**Key Responsibilities:**

* Provide technical support to clients via phone, email, and in-person
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Collaborate with cross-functional teams to resolve complex technical issues
* Develop and deliver training programs to clients on our products and services

**Requirements:**

* College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
* Experience an asset

**Benefits:**

* Dental plan
* Health care plan
* Bonus

**Other Benefits:**

* Work Term: Permanent
* Work Language: English
* Hours: 40 hours per week



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