Administrative Assistant

2 weeks ago

St Catharines, Ontario, Canada Performance Auto Group Full time

Job Summary

We are seeking an experienced Administrative Assistant to join our team at Performance Auto Group. As an Administrative Assistant, you will provide administrative support to our Financial Services Manager and other team members.

Key Responsibilities

  • Assist the Financial Services Manager with day-to-day activities, including supporting the retrieval of documents from clients for approval submissions.
  • Support the closing of files and submit deals for funding.
  • Maintain a daily log of deals sent for funding.
  • Provide support in lease buyouts and implement an effective process to generate more income.
  • Assist with administrative tasks as needed.
  • Answer all incoming and follow-up calls in a courteous and professional manner.
  • Utilize spreadsheets and database software to maintain accurate records.
  • Liaise between the Financial Services Manager and customers to ensure excellent customer service.
  • Maintain a high level of attendance and punctuality, working in strict compliance with the requirements and regulations of the Ontario Motor Vehicle Industry Council (OMVIC).
  • Ensure all paperwork is complete and processed on a daily basis.
  • Maintain all reports and records as required.
  • Work effectively without supervision, maintaining a professional appearance in accordance with the company dress code.
  • Work in adherence to company safety standards at all times.
  • Project a positive attitude for the benefit of our customers and fellow employees.
  • Comply with all company policies, standards, and procedures.

Requirements

  • 1-3 years of administrative experience.
  • High School Diploma or GED is required.
  • General understanding of finance and banking.
  • OMVIC Certification is required.
  • Able to meet deadlines and work well under pressure in a fast-paced environment.
  • Strong time management and organizational skills.
  • Strong computer skills and familiarity with Google platforms.
  • Excellent interpersonal skills and a genuine interest in people and helping others with tact and diplomacy.
  • Strong verbal and written communication skills.
  • Demonstrated effectiveness in working with personnel from all levels of the organization.
  • Enthusiasm for automobiles and the automotive industry is preferred.

What We Offer

  • Excellent management support and guidance.
  • Opportunities through our Internal career mobility program.
  • Access to health, dental, and vision insurance.
  • Disability, critical illness, and life insurance for the unexpected.
  • Our Employee Assistance Plan (EAP) for you and your family's wellness.
  • Discounts on vehicles, service, and parts for you and your family.
  • Discounts to retailers and service providers across the country.
  • Free and engaging employee events.

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