HR Generalist

6 days ago

Vancouver, British Columbia, Canada City of Vancouver Full time
About the Role

We are seeking a highly organized and detail-oriented HR Generalist to join our team at the City of Vancouver. As an HR Generalist, you will provide administrative support to the Human Resources department and perform a variety of tasks related to HR processes, policies, and procedures.

Key Responsibilities
  • Provide front-line services and support to leaders and staff in relation to HR processes, policies, and procedures.
  • Perform administrative functions and provide professional-level support services to the organization's business units and to the overall Human Resources department.
  • Process and maintain employee benefits, pension, and compensation information through various workflow systems and SAP.
  • Research and analyze HR-related data and issues, and provide recommendations for improvement.
  • Provide information and education directly to employees regarding benefit eligibility and coverage, bank entitlements, pay rates, and seniority.
  • Update and utilize various databases and systems to create and respond to data and reporting requests.
  • Extract data to identify trends, issues for resolution, or find data discrepancies and initiate action as required.
  • Maintain position control within SAP, including creating new positions and organizational units and structures.
  • Prepare retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank.
  • Provide ad-hoc training to managers and employees on various HR systems and processes.
  • Research, calculate, and provide explanation on various reports such as attendance, seniority dates, and other HR system reports.
  • Participate in, make recommendations on, and document various HR processes including collective agreement implementation, policy implementation, and HR process improvements.
  • Provide organizational and administrative functions such as maintaining filing systems.
  • Creates a variety of case files for the functional areas, ensures complete file content and appropriate file naming convention.
  • Reviews, processes, and maintains records related to the grievance process and collective bargaining.
  • Schedules meetings/workshops and takes minutes at a variety of HR-related meetings.
Requirements
  • Diploma in Human Resources and three years' related experience in a unionized environment or an equivalent combination of education, training, and experience.
  • Experience in benefit administration will be given preference.
  • Ability to explain and apply HR programs, policies, procedures, and collective agreements.
  • Working knowledge of grievance practices and procedures.
  • Working knowledge of benefits administration and pension rules.
  • Ability to research and analyze a variety of HR-related data and issues.
  • Considerable experience using an HRIS to extract, analyze, and summarize HR data.
  • Ability to communicate clearly and concisely orally and in writing, including the ability to prepare business correspondence, presentations, and reports.
  • Ability to exercise substantial discretion and deal with highly sensitive and confidential information.
  • Ability to multi-task, organize, and prioritize work, work under pressure with constant interruptions.
  • Ability to build and maintain effective working relationships at all levels of the organization to provide exceptional customer service.
  • Ability to work independently and work collaboratively in a team environment.
  • Ability to use computer software such as Excel, PowerPoint, Microsoft Word, Outlook, Internet, SAP.
  • Ability to perform complex mathematical calculations with speed and accuracy.

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