Resident Experience Specialist
7 days ago
Job Summary:
The Resident Services Specialist is the central hub for all resident services at Shiplake's midtown premium properties. As a key member of our team, you will be responsible for delivering operational excellence and elevating the resident experience.
Responsibilities:
- Deliver exceptional customer service to residents, guests, and trades.
- Manage parcel delivery and mail notifications.
- Monitor CCTV cameras and review footage as needed.
- Perform regular building exterior checks.
- Assist with resident move-ins and incoming unit inspections/tours.
- Book building amenity spaces for residents.
- Manage data entry and maintain lobby, concierge desk, and mailroom cleanliness.
- Collect maintenance requests, rental payments, and distribute resident notices.
- Log and record resident complaints and prepare building notices.
- Assist the General Manager with maintenance emergencies and coordinate resident events.
- Provide access to visiting trades and sign out building keys.
- Organize and manage rental item signing out.
- Respond to noise complaints and resident concerns.
Why Work With Us:
We are proud to be an employer committed to diversity and inclusion in all our locations and hiring practices. We believe in hiring the best talent whose skills and abilities contribute to our success and reflect the communities we serve.
-
Resident Experience Specialist
4 days ago
Toronto, Ontario, Canada Oakmont Management Group Full timeJoin Our TeamWe are seeking a highly motivated and experienced Activity Director to join our team at Oakmont Montecito. As a key member of our community, you will be responsible for designing and implementing engaging activity programs that promote resident participation, independence, and overall well-being. If you are passionate about working with older...
-
Resident Care Specialist
2 days ago
Toronto, Ontario, Canada Anishinabek Employment & Training Services Full timeAnishinabek Employment & Training Services is committed to providing high-quality long-term care services. We are seeking a qualified Registered Practical Nurse to join our team as a Resident Care Specialist.About the RoleThis is a full-time position that reports to the Clinical Manager. As a Resident Care Specialist, you will be responsible for providing...
-
Resident Services Specialist
4 weeks ago
Toronto, Ontario, Canada Shiplake Properties Limited Full timeDoes 'service with a smile' mean something to you? Do you enjoy seeing familiar faces on a regular basis? Does variety in your work and taking initiative something you enjoy and seek? If all of those speak to you, then we want you on our highly engaged team in our midtown premium propertiesWe are looking for Resident Services Specialists to elevate our...
-
Resident Services Specialist
4 weeks ago
Toronto, Ontario, Canada Shiplake Full timeJob DescriptionWe are seeking highly motivated Resident Services Specialists to join our team in providing exceptional service to our residents.About the RoleThe Concierge desk is the central hub for all resident services. As a Resident Services Specialist, you will be the first point of contact for residents, guests, trades, and prospective residents,...
-
Resident Experience Manager
7 days ago
Toronto, Ontario, Canada Verve Senior Living Full timeWe are looking for a talented and ambitious individual to fill the role of Resident Experience Manager at Verve Senior Living.About the JobIn this role, you will be responsible for developing and implementing programs and services that enhance the overall experience of our residents, including marketing and promoting our communities to potential...
-
Resident Experience Coordinator
4 weeks ago
Toronto, Ontario, Canada Njoyn Full timeWe are seeking a Resident Experience Coordinator to join our Parkland on Eglinton West team in Etobicoke, Ontario. This is an exciting opportunity to make a meaningful difference in the lives of our residents.About the OpportunityThe successful candidate will be responsible for maintaining quality and resident satisfaction of Parkland on Eglinton West...
-
Resident Experience Manager
2 days ago
Toronto, Ontario, Canada PACC-CCAP - Privacy and Access Council of Canada Full timeOur MissionWe're committed to enhancing the lives of seniors in our communities through meaningful interactions and activities.The Activation Aide plays a vital role in creating engaging programs that bring warmth and connection to our residents' lives.You'll spend your day coordinating activities, communicating programs, purchasing supplies, decorating,...
-
Brand Communications Specialist
7 days ago
Toronto, Ontario, Canada Intrepid Experience Full timeWe're seeking a highly skilled Brand Communications Specialist to join our team at Intrepid Travel. As a Brand Communications Specialist, you'll be responsible for developing and executing our global social media strategy, managing day-to-day content rollout across Instagram, TikTok, Facebook, and other platforms.About the RoleThis is an exciting opportunity...
-
Resident Experience Coordinator
3 days ago
Toronto, Ontario, Canada Concert Properties Ltd. Full timeJob OverviewWe are seeking a talented Resident Experience Coordinator to join our Property Management team at Concert Properties Ltd. in the GTA. This role will provide administrative and rental services for our residential properties, focusing on delivering exceptional resident experiences.Key Responsibilities:Rental Suite Management: Process rental...
-
Resident Services Specialist 2025-03-03
3 weeks ago
Toronto, Ontario, Canada Shiplake Full timeDoes 'service with a smile' mean something to you? Do you enjoy seeing familiar faces on a regular basis? Does variety in your work and taking initiative something you enjoy and seek? If all of those speak to you, then we want you on our highly engaged team in our midtown premium propertiesWe are looking for Resident Services Specialists to elevate our...
-
Director, Resident Experience and Digital
2 days ago
Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Global Social Media Specialist
3 weeks ago
Toronto, Ontario, Canada Intrepid Experience Full timeAt Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people:The Global Social Media Specialist will support Intrepid Travel's storytelling,...
-
Only 24h Left: Email Marketing Specialist
3 weeks ago
Toronto, Ontario, Canada Intrepid Experience Full timeAt Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people:The Email Marketing Specialist will be responsible for delivering best practice...
-
2025-02-25 Resident Services Specialist
4 weeks ago
Toronto, Ontario, Canada Hazelviewproperties Full timeJob Description:We seek individuals who embody excellence in their work and are driven to deliver exceptional service. Our ideal candidate will provide a personalized and extraordinary experience to our residents and prospects while working collaboratively with a team that upholds high standards of service.If you possess a genuine passion for creating...
-
Sales Operations Specialist
4 weeks ago
Toronto, Ontario, Canada Barclay Specialist Care Ltd Full timeSales Operations Specialist - Ottawa - Barclay Specialist Care LtdThe Sales Operations Specialist plays a vital role in driving sales effectiveness by developing, maintaining and optimizing key sales operations processes.Key Responsibilities:Develop, maintain and optimize sales operations processes including order management, customer segmentation, pricing,...
-
Only 24h Left Resident Services Specialist
4 weeks ago
Toronto, Ontario, Canada Hazelviewproperties Full timeWe look for individuals who share a passion for excellence in what they do and are genuinely driven to provide above and beyond service. They provide a personalized and extraordinary experience to our residents and prospects while working with a team that is built on mutual respect, collaboration, and exceptional service standards.If you are a customer...
-
Personal Care Assistant
13 hours ago
Toronto, Ontario, Canada COGIR Real Estate Full timeAbout Cogir Senior LivingCogir Senior Living manages retirement residences across the country, offering a range of senior living options including independent living, assisted living, and memory care. With over 25 years of experience, we have dedicated ourselves to the happiness of retirees, prioritizing human focus, creativity, and excellence in all aspects...
-
Resident Care Specialist
2 days ago
Toronto, Ontario, Canada Dove Healthcare Full timeJoin Our TeamWe are seeking a skilled nursing assistant to join our team at Dove Healthcare. As a member of our team, you will have the opportunity to make a positive impact on the lives of our residents and their families.About the RoleThis position involves providing direct care to residents in a long-term care setting. You will assist with activities of...
-
Toronto, Ontario, Canada Barclay Specialist Care Ltd Full timeJob Description:The Sales Operations Specialist plays a vital role in driving sales effectiveness through the development, maintenance, and optimization of key sales operations processes. This includes developing strategies and tactics to maximize sales effectiveness and efficiency.Responsibilities:- Develop and maintain sales operations processes- Analyze...
-
Caregiver Specialist
1 day ago
Toronto, Ontario, Canada DePaul Full timeCompany OverviewDePaul Community Residence-Single Room Occupancy (CR-SRO) Program is a leading provider of supportive services for individuals in various stages of recovery from mental illness. Our team is dedicated to creating a safe and nurturing environment that fosters personal growth and empowerment.SalaryThe pay rate for this position is...