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Sales Operations Specialist
4 weeks ago
The Sales Operations Specialist plays a vital role in driving sales effectiveness by developing, maintaining and optimizing key sales operations processes.
Key Responsibilities:- Develop, maintain and optimize sales operations processes including order management, customer segmentation, pricing, quoting and lead management.
- Analyze sales data to identify trends and opportunities and create reports to track progress and performance.
- Collaborate with the sales team to understand their operational needs and help achieve their goals.
- Develop strategies and tactics to maximize sales effectiveness and efficiency.
- Create and manage sales documentation including sales plans, SOPs and job aids.
- Manage and advise on the execution of campaigns and promotions.
- Provide training and support to sales personnel on operations processes.
- Bachelor's degree in Business Administration or related field.
- 5+ years of experience in sales operations, operations management or business development preferred.
- Fluency in English and Chinese is required.
- Proficient in CRM software, sales analytics tools and Microsoft Office Suite.
- Excellent interpersonal and communication skills.
- Strong analytical and problem-solving skills.
- Able to work independently and as part of a team.
- Able to multitask and prioritize projects.
- Able to work under pressure and meet deadlines.
