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2025-02-25 Resident Services Specialist
1 month ago
We seek individuals who embody excellence in their work and are driven to deliver exceptional service. Our ideal candidate will provide a personalized and extraordinary experience to our residents and prospects while working collaboratively with a team that upholds high standards of service.
If you possess a genuine passion for creating lasting resident experiences, have a natural ability to establish trusting relationships, and thrive in a fast-paced environment, we invite you to explore a career with us.
Key Qualifications:
- 3-5 years' experience in a professional customer service or hospitality-focused environment
- Demonstrate integrity, diplomacy, discretion, and confidentiality
- Ability to think outside the box and provide an exceptional resident experience
- Flexibility and adaptability, with a desire to learn about and grow within a new industry
- Passion for teamwork and collaboration
- Ability to work flexible hours, including evenings and weekends
Responsibilities:
Our Resident Services Specialists are committed to providing exceptional customer service and fostering our Story Brand culture. This role acts as a brand ambassador, delivering an engaging and memorable experience from lease application to move-out.
Benefits:
- Annual base salary
- Paid vacation
- Access to employee assistance programs and mental health resources
- Employee recognition programs
- Learning and growth opportunities
- Additional paid time off
- Uniform provided
At Hazelview Properties, we believe apartments are more than just buildings – they're an experience. We've spent 20 years building a legacy of happy residents and remarkable stories. Our goal is to create value for people and places, fostering long-term relationships and a culture of inclusivity, equity, and diversity.
Our Core Values:
- Trust
- Ambition
- Ownership Mindset
- Having Fun
Hazelview Property Services Inc. is an inclusive and equal opportunity employer. If you require accommodation, please let us know. Information related to accommodation requirements will be addressed confidentially.
