Facilities Rental Coordinator

3 weeks ago


Cornwall, Canada City of Cornwall Full time
About the Role:

We are seeking a highly organized and detail-oriented Facilities Rental Clerk to join our team at the City of Cornwall. As a key member of our facilities team, you will be responsible for providing exceptional customer service and support for event bookings, ticket sales, and facility rentals.

Key Responsibilities:

  • Manage event bookings, ticket sales, and facility rentals, ensuring accurate and timely processing of transactions.
  • Provide excellent customer service to event promoters, clients, and stakeholders, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist with the administration of Pop Up Shop booking contracts, confirming insurance and booking in PerfectMind.
  • Sell tickets on the Ticketpro ticket system for all shows, including event settlements and journal entries to balance accounts.
  • Coordinate municipal recreation facility bookings for organized sports, community associations, and users, ensuring efficient use of facilities and resources.
  • Assist with related functions at the Aquatic Centre and Benson Centre Reception, including registering clients, answering phones, and selling tickets to recreation drop-in programs.

Requirements:

  • Graduate of a two-year college diploma in Recreation & Leisure Services, Business Administration, Special Event Planning, or equivalent.
  • Minimum of two years recent experience handling cash, including accepting, balancing, depositing, and safeguarding funds.
  • Recent experience using web-based scheduling programs, such as Ticketpro, with direct knowledge of ordering, tracking, selling, monitoring, refunds, and balancing of daily deposits and show settlements.
  • Knowledge of bookkeeping, accounting procedures, and settlements.
  • Bilingual (French & English) required.
  • Intermediate skill level in Microsoft Office (Outlook, Word, Excel, Teams).

What We Offer:

  • Competitive salary range of $30.21 - $31.68 per hour.
  • OMERS pension plan.
  • Bereavement leave, mobile phone and plan EPP discount, Personal leave days, Municipal Employees Activity Committee, and free parking.

How to Apply:

Please submit your application through the City of Cornwall's website, including a resume and cover letter. We thank all applicants for their interest, however, only those selected for interviews will be contacted.



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