Digital Banking Ambassador

7 days ago


Hamilton, Ontario, Canada Royal Bank of Canada Full time
Unlock Your Potential as a Digital Banking Ambassador

We are seeking a highly motivated and customer-focused individual to join our team as a Digital Banking Ambassador. As an ambassador, you will be responsible for delivering exceptional client experiences and driving business growth through proactive engagement and education.

Key Responsibilities:

  • Proactively engage with clients in the branch and deliver outstanding service experiences through completing transactions and identifying opportunities for advice, solutions, and digital enablement.
  • Foster strong relationships with clients and partners to drive business growth and retention.
  • Stay up-to-date with industry trends and technological advancements to provide expert guidance and support to clients.
  • Contribute to team results by sharing knowledge and best practices, and providing feedback and coaching to colleagues.

Requirements:

  • Goal-oriented individual with a passion for delivering exceptional client experiences.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike.
  • Digital literacy and proficiency in using various software applications and tools.
  • Personal flexibility to work flexible hours and adapt to changing priorities.
  • Ability to learn and apply new financial concepts and technologies.

What We Offer:

  • A comprehensive Total Rewards Program, including competitive compensation, bonuses, and benefits.
  • A world-class training program in financial services, designed to help you grow and develop your skills.
  • Opportunities for career advancement and professional development within a dynamic and collaborative team.
  • A supportive leadership team that is committed to your growth and success.

Estimated Salary: $65,000 - $85,000 per year, depending on experience and qualifications. The salary range may vary based on location and other factors. If you are a motivated and customer-focused individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.



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