Client Service Expert

3 days ago


Hamilton, Ontario, Canada Royal Bank of Canada Full time

Role Overview


The Royal Bank of Canada is seeking a skilled Client Advisor to join our team in Hamilton, Ontario. As a Client Advisor, you will be responsible for delivering an exceptional client experience by providing personalized banking solutions and advice.



About the Role


This is a full-time salaried position that offers a competitive salary of $62,000 - $80,000 per year, depending on experience. The ideal candidate will have excellent communication skills, a passion for putting clients first, and a drive to succeed.



Key Responsibilities



  • Proactively engage with clients to understand their needs and provide tailored banking solutions;
  • Develop and maintain strong relationships with clients to drive business growth and customer loyalty;
  • Cultivate and maintain relationships with partners to work collaboratively as one RBC team;
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.


Requirements



  • Demonstrated passion for putting clients first;
  • Excellent communication skills and emotional intelligence;
  • Digital literacy across a broad range of devices;
  • Personal flexibility to work flexible hours;
  • Eagerness to learn and determination to succeed;
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course.


Benefits


We offer a comprehensive Total Rewards Program including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. Our world-class training program in financial services will help you develop your skills and advance your career.



Why Work at RBC?


RBC is a dynamic, collaborative, progressive, and high-performing team that thrives on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.



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