Personal Banking Associate

20 hours ago

Hamilton, Canada TD Bank Full time

**Work Location**:
Canada

**Hours**:
18.75

**Line of Business**:
Personal & Commercial Banking

**Pay Details**:
**At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and identify opportunities to promote products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.**

**Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute with Speed and Impact.**

**Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?**

**In this role, a typical day may look like**:

- **Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions**
- **Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters**
- **Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking**
- **Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management**
- **Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence**
- **Participate in the timely and accurate completion of business processes and procedures**
- **Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD's Code of Conduct and Ethics**
- **Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives**

**Job Requirements**:

- **High School diploma and/or 1+ years of relevant experience**
- **Investment Funds Canada (IFC) or equivalent - post-appointment within 6 months**
- **Post-Secondary or Undergraduate degree (in related field) preferred**
- **Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet**
- **Knowledge of banking solutions and processes to advise customers**
- **A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills**
- **A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities**
- **A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner**
- **Mandarin speaking an asset**

**Who We Are**:
**TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.**

**TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing - and so will you.**

**Our Total Rewards Package**
**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and r

  • Personal Banking Associate

    12 hours ago

    Hamilton, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch office, you will play a vital role in establishing and maintaining impactful relationships with our customers.Key Responsibilities:Engage customers in day-to-day advice needs, service transactions, digital education,...

  • Personal Banking Associate

    15 hours ago

    Hamilton, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly skilled and customer-focused Personal Banking Associate to join our team. As a key member of our branch office, you will play a vital role in establishing and maintaining impactful relationships with our customers.Key Responsibilities:Engage customers in day-to-day advice needs, service transactions, digital education,...

  • Personal Banking Associate

    1 day ago

    Hamilton, Canada The Toronto-Dominion Bank (Canada) Full time

    Description :  Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a  Personal Banking Associate  for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and...

  • Personal Banking Associate

    4 months ago

    Hamilton, Canada BMO Financial Group Full time

    2170 Rymal Road East Hamilton Ontario,L0R 1P0 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Personal Banking Associate

    4 months ago

    Hamilton, Canada BMO Financial Group Full time

    999 Upper Wentworth St, #0135B Hamilton Ontario,L9A 4X5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    4 months ago

    Hamilton, Canada BMO Financial Group Full time

    275-291 James Street North Hamilton Ontario,L8R 2L4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Associate

    4 months ago

    Hamilton, Canada BMO Financial Group Full time

    1587 Upper James Street Hamilton Ontario,L9B 0H7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Personal Banking Officer

    4 months ago

    Hamilton, Canada Alterna Full time

    **Scope of Position** The Personal Banking Officer is the lead role involved in outbound, banker-initiated contact of members using in branch renewal lists, branch and marketing lead lists. The focus of this role is to contact and meet with designated members in an effort to understand and meet their overall banking needs, consolidate share of wallet and...

  • Business Banking Associate

    4 months ago

    Hamilton, Canada TD Bank Full time

    **Business Banking Associate**: - 425874BR **Job Category - Primary** - Commercial Banking **Work Location** - 100 King Street W Hamilton Corporate **Employment Type** - Regular **City** - Hamilton **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - TD...

  • Business Banking Associate

    3 weeks ago

    Hamilton, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 37.5 **Line of Business**: Personal & Commercial Banking **Pay Details**: **TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing customized solutions to build a strategy that’s...

  • Business Banking Associate

    4 months ago

    Hamilton, Canada TD Bank Full time

    Work Location: Hamilton, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: **Job Description**: Department Overview: TD Commercial Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of our clients in every sector, providing...

  • Personal Banking Associate

    4 months ago

    Hamilton, Canada Alterna Savings Full time

    Scope of Position This is a dual role that serves in a unique capacity as ambassador for new/existing members of Alterna. The incumbent must quickly and efficiently probe to uncover and assess overall needs of all members (at every contact) and identify opportunities for cross-sell, up sell, and meet the needs of all mass market members by providing...

  • Associate, Commercial Banking Specialist

    4 weeks ago

    Hamilton, Ontario, Canada CIBC Full time

    **About CIBC**CIBC is a leading bank focused on building strong relationships with our clients. We value your strengths and ambitions to empower you to make a difference in the financial industry.**Job Summary**We are seeking a talented and passionate professional to support our account teams in client acquisition and relationship management. As a Commercial...

  • Personal Banking Officer

    3 months ago

    Hamilton, Canada Alterna Savings Full time

    **Scope of Position** The Personal Banking Officer is the lead role involved in outbound, banker-initiated contact of members using in branch renewal lists, branch and marketing lead lists. The focus of this role is to contact and meet with designated members in an effort to understand and meet their overall banking needs, consolidate share of wallet and...

  • Personal Banking Officer

    4 months ago

    Hamilton, Canada Alterna Full time

    **Scope of Position** The Personal Banking Officer is the lead role involved in outbound, banker-initiated contact of members using in branch renewal lists, branch and marketing lead lists. The focus of this role is to contact and meet with designated members in an effort to understand and meet their overall banking needs, consolidate share of wallet and...

  • Commercial Banking Associate

    3 weeks ago

    Hamilton, Ontario, Canada CIBC Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Commercial Banking Associate to join our team at CIBC. As a key member of our Commercial Banking group, you will play a critical role in supporting our clients and driving business growth.Key ResponsibilitiesBusiness Development: Assist in identifying and pursuing new business opportunities,...

  • Commercial Banking Associate

    2 weeks ago

    Hamilton, Ontario, Canada CIBC Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Commercial Banking Associate to join our team at CIBC. As a key member of our Commercial Banking group, you will play a critical role in supporting our clients and driving business growth.Key ResponsibilitiesBusiness Development: Assist in identifying and pursuing new business opportunities,...

  • Commercial Banking Associate

    3 weeks ago

    Hamilton, Ontario, Canada CIBC Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Commercial Banking Associate to join our team at CIBC. As a key member of our Commercial Banking group, you will play a critical role in supporting our clients and driving business growth.Key ResponsibilitiesBusiness Development: Assist in identifying and pursuing new business opportunities,...

  • Commercial Banking Associate

    2 weeks ago

    Hamilton, Ontario, Canada CIBC Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Commercial Banking Associate to join our team at CIBC. As a key member of our Commercial Banking group, you will play a critical role in supporting our clients and driving business growth.Key ResponsibilitiesBusiness Development: Assist in identifying and pursuing new business opportunities,...

  • First Nations

    4 months ago

    Hamilton, Canada BMO Financial Group Full time

    50 Bay Street South Hamilton Ontario,L8P 4V9 **This is part of BMO’s ongoing commitment to Indigenous applicants. Our recruitment team will reach out to those selected for further consideration.** Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are...