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Account Executive
2 months ago
We are seeking a highly skilled and experienced Account Manager to join our team at GPS Insight. As an Account Manager, you will be responsible for ensuring our customers achieve maximum return on investment from our software solutions through proactive account management, problem-solving, and education.
Key Responsibilities- Build and maintain strong, long-lasting customer relationships through regular communication, product training, and basic information for billing and troubleshooting.
- Act as a liaison between the customer and internal teams to ensure seamless execution of customer success plans.
- Develop and implement tailored Customer Success Programs to ensure ROI and drive results for your book of business.
- Strategically identify new opportunities for additional devices, products, and services to expand revenue growth.
- Work closely with account stakeholders to achieve Revenue Team goals and expand utilization throughout an organization.
- Measure and document customer results against success criteria and expand Customer Success Programs.
- Proactively verify, report, and correct device/data accuracy with internal departments.
- Create a proactive retention strategy and secure contract renewals.
- Drive customer advocacy through NPS scores, Reference Programs, and Case Studies.
- Self-starter with a professional attitude and strong project management skills.
- Excellent trainer and project implementation skills.
- Strong key relationship management and account management skills.
- Proven sales experience and data analysis skills.
- Critical thinking and problem-solving skills.
- Excellent organization skills and public speaking/presentation skills.
- Proficient in Microsoft Office and CRM.
- Collateral creation skills and fleet experience preferred.
GPS Insight is a fast-paced and rapidly growing environment that offers the opportunity to deliver mission-critical data that drives the operations of our economy. We provide a chance for professional growth and development, the possibility to learn new and cutting-edge technologies, and an environment that encourages new ideas.
What We Offer- Casual dress code.
- Extended health care and dental care.
- On-site parking.
