Strategic Learning Initiatives Lead
2 months ago
We are seeking a skilled Strategic Learning Initiatives Lead to join our team at Intello Technologies Inc. This role is responsible for developing and executing comprehensive training delivery strategies to enhance the skills of our Home Solutions technician teams.
About the RoleThis is an exciting opportunity for a strategic thinker with excellent project management skills to drive process efficiencies and improve operational excellence. The successful candidate will be responsible for supporting our training programs, certification programs, and mentorship initiatives while leveraging data-informed decision-making and innovative solutions.
Key Responsibilities- Collaborate with stakeholders and internal teams to design and implement training delivery strategies that meet business objectives.
- Manage training programs and skills-based competency models to ensure they align with business needs.
- Work closely with our learning development team to implement a technician certification program.
- Develop and maintain a mentorship program in collaboration with our field teams.
- Support the re-imagination of our instructor strategy, including skills development for instructors.
- Oversee contractor management, scheduling, and training hours allocation.
- Analyze key performance metrics and scorecard data to drive process improvements.
- Bachelor's degree in Business, Training & Development, or a related field.
- 3+ years of experience in training strategy or operational excellence.
- Proven track record in implementing successful training programs.
- Strong analytical and data interpretation skills.
- Experience with performance metrics and ROI analysis.
- Bilingual (English and French) is an asset.
- Agile mindset and comfort with ambiguity in a fast-paced environment.
- Passion for driving process efficiencies, including automation and effort reduction.
- Capability to read, work with, and analyze data to make confident decisions.
- Ability to leverage creativity and flexibility to resolve complex business problems.
$73,000-$109,000 per year, plus a generous benefits package, including a comprehensive total rewards package, flexible work arrangements, and opportunities for professional growth and development.
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