Enterprise Account Manager

5 days ago


Calgary, Alberta, Canada SHI International Corp. Full time
About SHI International Corp.
Established for over 30 years, we have evolved from a small software only reseller to a global industry leading IT solutions provider. With our organic growth and stability within the global market, we are able to provide a variety of technology products, solutions and services to businesses including Cloud Computing, Data Centre Infrastructure, Networking and Security solutions, Configuration and Integration services, Enterprise Mobility and IT Asset Management.

We offer innovative solutions and world-class support from over 30 offices throughout the U.S., the U.K., Republic of Ireland, Canada, France, Hong Kong and Singapore.

Job Summary
The Enterprise Account Executive will be responsible for bringing in new business and developing strong customer relationships with Enterprise businesses. Supported by our field-based Solution Architects and Subject Matter Experts, the Field Account Executive will assist customers by helping them select, deploy and manage their technology. We take advantage of company partner training and training updates to offer customers in-depth technology solutions across a wide variety of IT products and services.

Duties and Responsibilities
- Identify & Grow Accounts – Gain an understanding of customer accounts wants and needs within the IT environment to show how technology can improve business.
- Provide cost effective solutions across the Cloud, Data Center, Networking, Unified Communications, Commodity Hardware & Software, and Security space.
- Develop Relationships by Building long-term partnerships with Vendors & Internal Resources to become the #1 Solution Provider for all your customers.
- Co-Sell by utilizing our partners and resources to maximize growth in your designated territory.
- Provide ongoing education – Keep customers updated on emerging and existing technologies.
- Act as a trusted advisor to your customers and look for areas where the company can fit in to ensure they are implementing the right technologies for their business.
- Stay on top of company offered technology by self-study and utilizing company and partner training opportunities.

Requirements
- Bachelor's Degree or equivalent work experience.
- 10 + years Field Sales experience.
- 5 + years of VAR experience.
- Cold calling experience in a sales 'hunter' role.
- Experience in driving new business and managing existing customers.
- Experience in a quota carrying role.
- Deep understanding of how clients use technology to meet business objectives.
- Must maintain an active LinkedIn account and be willing to utilize the platform as a sales tool.

Key Skills
- Ability to approach customer and sales requests in a dedicated and consultative manner; listen and understand customer requests and needs and effectively deliver.
- Strong communication and presentation skills.
- Ability to travel locally within territory as needed.
- Self-motivated with ability to work with limited direction and oversight.
- Excellent consultative sales skills.
- Strong interpersonal and customer service skills.
- Ability to prospect, negotiate, and close deals.

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