Food Service Operations Manager

3 weeks ago


Toronto, Ontario, Canada H. SPRING INC. Full time
Job Summary

H. SPRING INC. is seeking a skilled Farm-to-Table Restaurant Supervisor Leader to oversee daily operations of our café. The ideal candidate will have excellent leadership and communication skills, with the ability to train and supervise a diverse team of food and beverage staff. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high-quality food and beverage standards, and promoting a positive work environment.


Key Responsibilities

  • Supervise and coordinate the activities of food service staff, ensuring seamless service delivery and high-quality food preparation.
  • Train and develop staff members in job duties, sanitation, and safety procedures.
  • Establish and maintain quality control standards for food and service, ensuring consistency and excellence in every customer interaction.
  • Prepare and manage budgets, cost estimates, and reports to support business growth and decision-making.
  • Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for continuous improvement.
  • Address customer complaints or concerns promptly and professionally, ensuring a positive customer experience.
  • Promote a positive work environment, fostering open communication and teamwork among staff members.

Requirements

  • 1-2 years of experience in a food service leadership role.
  • Ability to work in a fast-paced environment, maintaining attention to detail and multitasking skills.
  • Strong communication and leadership skills, with the ability to train and motivate staff.
  • Knowledge of the establishment's culinary genres and menu.
  • Ability to work independently and as part of a team, with a focus on exceptional customer service.
  • High school diploma or equivalent required; post-secondary education in hospitality or a related field an asset.

Work Environment

  • 30-40 hours per week, with flexibility to work varied shifts, including evenings and weekends.
  • Permanente position.
  • Langue de travail: Anglais.


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