Restaurant Operations Manager

4 days ago


Toronto, Ontario, Canada DKP FOOD SERVICE LTD. OA SUBWAY SANDWICH Full time
About This Role

DKP FOOD SERVICE LTD. O/A SUBWAY SANDWICH is seeking a skilled Restaurant Operations Manager to oversee the day-to-day activities of our fast food restaurant. This key position plays a critical role in ensuring the success of our business by managing staff, inventory, and customer satisfaction.

Key Responsibilities
  • Determine the types of services to be offered and implement operational procedures to maintain high-quality standards.
  • Balance cash and prepare financial reports, including balance sheets and cash reports, to ensure accurate record-keeping.
  • Conduct regular performance reviews to assess employee progress and provide constructive feedback.
  • Maintain organized inventory levels and negotiate arrangements with suppliers for food and other essential supplies.
  • Ensure compliance with health and safety regulations to create a safe environment for employees and customers.
  • Negotiate with suppliers to obtain the best deals on food and supplies.
  • Address customer complaints and concerns in a professional manner, providing exceptional customer service.
  • Plan, organize, direct, control, and evaluate daily operations to maximize efficiency and productivity.
Requirements
  • A secondary (high) school graduation certificate is required, with at least 1 year of experience in a similar role.
  • Budgetary responsibility: $0 - $100,000 per annum.
  • Supervise a team of 3-4 people.
  • Work conditions and physical capabilities require attention to detail.
  • Personal suitability includes client focus, dependability, flexibility, and being organized.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 30 to 40 hours per week.
Salary Estimate

We offer an estimated annual salary of $60,000 based on industry standards and location.



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