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Customer Service Representative

2 months ago

Guelph, Ontario, Canada CB Canada Full time
Job Title: Switchboard Operator

At CB Canada, we are seeking a skilled Switchboard Operator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.

Key Responsibilities:
  • Answer, screen, and direct all incoming calls
  • Provide reception support
  • Direct visitors to the Health Centre
  • Monitor the alarm and paging systems
  • Contact emergency services when required
  • General office administration
Requirements:
  • Secondary School Diploma
  • Previous switchboard experience an asset
  • Intermediate computer skills including MS Word is required; familiarity with AS/400 preferred
  • Evidence of good work and attendance record
  • Demonstrated commitment to CB Canada's Core Competencies (Service Excellence, Innovation, Collaboration, Integrity)
  • Commitment to working within CB Canada's Health & Safety Policy
Why Work with Us:

CB Canada is a leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration, and innovation. We are committed to employment accessibility, diversity, equity, and inclusion.

We are an equal opportunity employer and welcome applications from members of equity-seeking groups. If you are passionate about delivering exceptional service and making a difference in the lives of others, we encourage you to apply for this exciting opportunity.