Customer Service Representative

3 weeks ago


Guelph, Ontario, Canada Randstad Canada Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Randstad Canada. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients in the manufacturing industry.

Key Responsibilities
- Act as the main point of contact for customers and create Purchase Orders
- Maintain and communicate customer delivery schedules and communicate any changes as necessary
- Confirm and check the accuracy of Purchase Orders in the system
- Issue updates on manufacturing schedules to ensure that products can be produced as required
- Update customers with the forecast and status of products that are being ordered
- Follow all necessary steps to ensure accuracy and safety
- Communicate with customers over the phone and through email
- Assist the shipping department with any required customs documentation

Requirements
- A minimum of 1 year experience working in customer service in a manufacturing environment
- Excellent communication skills are required in this role
- Strong attention to detail and the ability to ask questions and find answers/solutions
- Ability to work well under pressure and continue providing a high level of customer service

What We Offer
- Medical and dental benefits offered by the organization
- Monday to Friday, daytime hours
- Work in an office opportunity
- RRSP matching for up to 4%
- Vacation of 2 weeks offered
- Great places to go for lunch in the area
- Annual salary of $50,000 based on experience

How to Apply
If you are interested in learning more about this opportunity, please reach out to us directly. We look forward to hearing from you.

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