Event Operations Manager

2 weeks ago

Toronto, Ontario, Canada JC'S GRILL HOUSE Full time

About the Role

As an Event Operations Manager at JC's Grill House, you will be responsible for overseeing the planning and execution of events, ensuring seamless logistics and exceptional guest experiences.

Key Responsibilities

  • Balance cash and complete balance sheets, cash reports, and related forms with precision and attention to detail.
  • Cost products and services efficiently, minimizing waste and optimizing profits.
  • Organize and maintain inventory, ensuring timely restocking and minimal stockouts.
  • Ensure health and safety regulations are followed, maintaining a safe working environment for employees and guests alike.
  • Negotiate with clients for catering or use of facilities, fostering strong relationships and driving revenue growth.
  • Participate in marketing plans and implementation, contributing to the development of innovative promotional strategies.
  • Lead and instruct individuals, providing guidance and coaching to achieve team objectives.
  • Address customers' complaints or concerns, resolving issues promptly and professionally.
  • Plan, organize, direct, control, and evaluate daily operations, ensuring efficient use of resources and optimal results.
  • Supervise a team of 3-4 people, providing mentorship and support to enhance their skills and performance.

Work Environment

  • Fast-paced environment with tight deadlines and repetitive tasks, requiring attention to detail and adaptability.
  • Combination of sitting, standing, and walking, necessitating physical stamina and endurance.

Requirements and Qualifications

  • 7 months to less than 1 year of experience in a similar role, preferably in the hospitality industry.
  • Degree equivalent to Secondary (high) school graduation certificate or relevant experience.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues.
  • Flexibility and reliability, with a strong work ethic and commitment to delivering high-quality results.

Compensation and Benefits

The estimated salary for this position is $40,000 - $60,000 per annum, commensurate with experience. In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

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