Corporate Services Director
4 weeks ago
Job Summary
The General Manager, Corporate Services is a key leadership role responsible for the effective leadership, organization, and execution of all functions within the Corporate Services area. This includes providing advice to Council and its committees, coordinating the annual budget, and fulfilling all statutory duties regarding Corporate Services.
Key Responsibilities
- Align operational functions to enable execution of the City's strategy and deliver exceptional client service.
- Establish clear short and long-term goals and objectives for the service area that are aligned with organizational strategy and ensure objectives are achieved.
- Provide internal services supporting and improving organizational performance.
- Provide advice on projects and initiatives impacting the City of Moncton.
- Lead and manage the Directors and Managers who plan, organize, and manage departmental programs and projects.
- Manage the performance of employees who report directly to this position through coaching, mentoring, evaluating, and identifying needs for training and development.
- Oversee annual operating and capital budget preparation and monitoring expenditures against those budgets.
- Prepare, administer, and be accountable for the operating and capital budgets for all service area activities.
- Facilitate effective communications between departments, leadership, and City Council.
- Maintain professional and technical competence in the area of responsibility as well as keep abreast of industry best practices.
- Address inquiries, requests, and complaints as per established expectations.
- Perform other duties as assigned.
Requirements
- A bachelor's degree in Commerce, Business Administration, Public Administration, Human Resources or a related discipline, or an equivalent combination of education and experience.
- 10+ years of experience in corporate services management and administration, including 5+ years in a senior leadership role overseeing service areas such as human resources, information systems, communications, customer service and other corporate services administration.
- Experience working with elected officials and working with a large diverse workforce in unionized and non-unionized environments.
- Demonstrated experience leading transformational change and utilizing a systems thinking approach to improve effectiveness and make recommendations on areas to improve.
- Experience working in a political environment is an asset.
- Bilingualism is a definite asset.
- A valid Class 5 New Brunswick driver's license is required.
About the Role
This is an exciting opportunity to work with a team focused on providing exceptional corporate services to support Moncton's continued growth and success. As the General Manager, Corporate Services, you will have the ability to make a direct impact on the efficiency and effectiveness of Moncton's internal operations.
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