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IT Support Specialist
2 months ago
DigiVie Communications is a leading provider of IT solutions, specializing in computer systems, IP voice communication, and Microsoft-based technology.
Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our technical services team, you will be responsible for providing top-notch support to our clients, ensuring their IT infrastructure runs smoothly and efficiently.
Key Responsibilities- Technical Support: Provide timely and effective technical assistance to clients, resolving issues and answering questions related to computer systems, networks, and software.
- System Administration: Manage and maintain client systems, including hardware, software, and network configurations.
- Project Management: Lead and coordinate projects, such as deploying new systems, upgrading existing infrastructure, and implementing new technologies.
- Training and Development: Stay up-to-date with the latest technologies and best practices, and share knowledge with team members to ensure continuous improvement.
- Education: Associate's degree in a computer-related field or equivalent experience.
- Experience: 1+ years of experience in IT support, system administration, or a related field.
- Skills: Proficiency in Microsoft desktop operating systems, Office suites, and networking technologies. Knowledge of virtualization, data backup systems, and AV platforms is an asset.
- Certifications: Network+ certification or equivalent experience.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career advancement and professional development.
- Dynamic Work Environment: A dynamic and supportive work environment with a team of experienced professionals.