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IT Support Specialist

2 months ago


Ottawa, Ontario, Canada DigiVie Communications Full time
About DigiVie Communications

DigiVie Communications is a leading provider of IT solutions, specializing in computer systems, IP voice communication, and Microsoft-based technology.

Job Summary

We are seeking a highly skilled and motivated IT Support Specialist to join our team. As a key member of our technical services team, you will be responsible for providing top-notch support to our clients, ensuring their IT infrastructure runs smoothly and efficiently.

Key Responsibilities
  • Technical Support: Provide timely and effective technical assistance to clients, resolving issues and answering questions related to computer systems, networks, and software.
  • System Administration: Manage and maintain client systems, including hardware, software, and network configurations.
  • Project Management: Lead and coordinate projects, such as deploying new systems, upgrading existing infrastructure, and implementing new technologies.
  • Training and Development: Stay up-to-date with the latest technologies and best practices, and share knowledge with team members to ensure continuous improvement.
Requirements
  • Education: Associate's degree in a computer-related field or equivalent experience.
  • Experience: 1+ years of experience in IT support, system administration, or a related field.
  • Skills: Proficiency in Microsoft desktop operating systems, Office suites, and networking technologies. Knowledge of virtualization, data backup systems, and AV platforms is an asset.
  • Certifications: Network+ certification or equivalent experience.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional development.
  • Dynamic Work Environment: A dynamic and supportive work environment with a team of experienced professionals.