Virtual Service Coordinator

3 weeks ago


Vernon, British Columbia, Canada OSL Retail Services Inc Full time
Job Title: Virtual Service Coordinator

OSL Retail Services Inc is seeking a results-driven Virtual Service Coordinator to manage and develop a team of talented experts to deliver best-in-class customer experiences. As a key member of our team, you will be responsible for building your own sales team while managing operations and maximizing profitability.

Key Responsibilities:
  • Manage and develop a team of sales experts to deliver exceptional customer experiences
  • Build and maintain strong relationships with customers and internal stakeholders
  • Develop and implement sales strategies to drive revenue growth and profitability
  • Monitor and analyze sales performance data to identify areas for improvement
  • Collaborate with cross-functional teams to achieve business objectives
Requirements:
  • 2-4 years retail management experience in wireless or electronics
  • Proven ability to drive sales and service, plus operational success via field teams
  • Solid track record of managing budgets, forecasting sales, merchandising, and retail metrics
  • Good customer service instincts: bias to action, eye for detail, problem solver
  • Ability to work evenings and weekends
What We Offer:
  • Competitive base salary $50,000 - $55,000 plus commissions and quarterly performance bonus
  • Employee discounts on products offered by our clients (up to 50% on your wireless services)
  • Great benefits that include Vision, Dental and Prescriptions, RRSP matching
  • Paid training (Personal in-store and online LMS training)
  • People and Culture Programs including OSL Cares and WE: Woman's Empowerment Mission


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