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Technical Support Specialist

4 weeks ago

Brampton, Ontario, Canada standard appliances ltd Full time

Job Title: Technical Support Specialist

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Standard Appliances Ltd. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues with our appliances
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with new technologies and industry trends

Requirements:

  • 5+ years of experience in technical support or a related field
  • Strong technical knowledge of appliances and related systems
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; bachelor's degree preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply: If you are a motivated and customer-focused individual with a passion for technical support, please submit your application, including your resume and cover letter, to [insert contact information].