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Technical Support Specialist

1 month ago

Brampton, Ontario, Canada Canada Micro Services Incorporated Full time

Job Title: Technical Support Specialist

Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Canada Micro Services Incorporated. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Troubleshoot and resolve technical issues related to computer hardware, software, and networking
  • Install, configure, and maintain computer systems and software
  • Develop and maintain technical documentation and knowledge base articles
  • Collaborate with other teams to resolve complex technical issues

Requirements:

  • 1-2 years of experience in a technical support role
  • Strong knowledge of computer hardware, software, and networking
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply: If you are a motivated and detail-oriented individual with a passion for technology, please submit your resume and cover letter to [insert contact information].