Front Desk Representative

4 weeks ago


Toronto, Ontario, Canada Clublink Full time
Job Summary

We are seeking a highly organized and detail-oriented Guest Services Agent to join our team at Clublink. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience for all.

Key Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Assist clients/guests with special needs
  • Answer telephone and relay telephone calls and messages
Requirements
  • Secondary (high) school graduation certificate
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
What We Offer
  • On-site housing options
  • Support for newcomers and refugees
  • Support for mature workers
  • Supports for visible minorities


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