Senior Retail Services Manager

2 weeks ago


Toronto, Ontario, Canada SEPHORA Full time
Job Description

We are seeking a highly skilled Senior Retail Services Manager to join our team at Sephora Canada.

About the Role

This role will be responsible for managing all aspects of client experience and services in a specific store location. Key responsibilities include:

  • Managing daily operations at the Beauty, Skin and Fragrance Studio
  • Ensuring beauty advisors are trained adequately and leveraging technology innovations
  • Managing online reservation systems and staffing levels
  • Executing training programs for new hires and existing team members
  • Supporting visual merchandising and vendor management initiatives

The ideal candidate will have 2-4 years of experience in a similar role, excellent communication skills, and proven ability to create high-performing teams.

About Sephora

Sepora is a leading beauty retailer with a passion for innovation and customer experience. We offer a competitive salary range of $60,000 - $80,000 per year, based on location and experience.

As a member of our team, you can expect:

  • A dynamic work environment with opportunities for growth and development
  • Access to exclusive brand events and products
  • A comprehensive training program to build your career plan
  • A commitment to diversity, equity, and inclusion
What We Offer

We believe in creating an inclusive and supportive work environment where everyone can thrive. Our benefits package includes:

  • A competitive salary and bonus structure
  • A comprehensive health and wellness program
  • A generous paid time off policy
  • A retirement savings plan


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