Operations Coordinator
3 weeks ago
Job Overview
About the Role
We are seeking a skilled Operations Coordinator to join our team at Royal Bank of Canada. In this role, you will be responsible for accurately processing tasks efficiently and effectively, primarily working various mail room and administrative support functions.
Key Responsibilities
- Deliver excellent service to our clients by consistently applying specific procedural and technical knowledge, tools, and resources to meet or exceed established workflow targets.
- Focus on attaining established benchmarks for designated client activities, transactions, and/or processes, contributing to the achievement of business-specific Client Service Commitments (CSCs) and/or Service Level Agreements (SLAs).
- Demonstrate a sense of urgency in daily activities, understanding the importance and impact of personal actions on achieving a superior client experience.
- Take ownership and accountability of client concerns at first point of contact, referring to a manager where applicable in accordance with established client escalation protocols.
- Exercise due diligence in following RBC operational risk policies, procedures, standards, and guidelines.
- Take full accountability for the quality and accuracy of day-to-day job responsibilities, tasks, and activities, ensuring a balanced focus on client experience, efficiency, effectiveness, and operational risk and compliance.
- Proactively identify operational inefficiencies in daily operational processes for assigned activities/tasks and recommend solutions to the manager.
- Identify continuous improvement opportunities from service/process gaps, recurring client errors, and operational risk within the team and/or department/function.
- Perform double verification and approval of transactions for the team.
Requirements
- Bilingualism (English and French) is required, as you will regularly interact with RBC partners and/or employees across Canada with English and French speaking needs.
- Strong work ethic and attention to detail.
- Proficiency in information gathering and processing.
- Relevant work experience in data processing and performance target-based work environments.
- Agile and adaptable to learning new processes.
- Ability to work within standard business hours.
What We Offer
At Royal Bank of Canada, we offer a comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock (where applicable). We value our employees' growth and development, offering leadership who support your development through coaching and managing opportunities. You will have the chance to make a difference and lasting impact on our clients, work in a dynamic, collaborative, and progressive team, and enjoy flexible work/life balance options.
Additional Job Details
- 37.5 hours/week.
- Full-time employment.
- Platform: Personal and Commercial Banking.
- Job Type: Regular.
- Pay Type: Salaried.
-
Operations Coordinator
3 weeks ago
Montreal, Quebec, Canada Polygon Restoration Full timeJob TitleOperations CoordinatorAbout Polygon RestorationPolygon Restoration is a leading provider of restoration services.Salary Range$60,000 - $80,000 per yearJob DescriptionThe Operations Coordinator will be responsible for compiling all project data, ensuring customer satisfaction, and coordinating resources to meet service level...
-
Operations Coordinator
3 weeks ago
Montreal, Quebec, Canada J.W. McConnell Foundation Full timeAbout the JobThe Operations Specialist will play a key role in supporting the Foundation's operations teams by coordinating projects, providing administrative support, and analyzing data to drive decision-making. This is a great opportunity for a detail-oriented and organized individual who is passionate about process improvement and customer service.Main...
-
Operations Coordinator
3 weeks ago
Montreal, Quebec, Canada Fastfrate Group Full timeOperations CoordinatorAbout the role:At Fastfrate Group, we are looking for an experienced Operations Coordinator to join our team. As an Operations Coordinator, you will play a key role in supporting our drivers and ensuring the smooth operation of our terminal.Key responsibilities:Handle all drivers that arrive at our terminal as a Driver Check-inRoute,...
-
Office Operations Coordinator
1 month ago
Montreal, Quebec, Canada beBee Professionals Full time $35,000 - $45,000beBee Professionals in Montréal is seeking a highly skilled Office Operations Coordinator to support our office operations. As an Office Operations Coordinator, you will be responsible for coordinating office operations, ensuring efficient and effective day-to-day functions.Key Responsibilities:Manage office correspondence, including emails and phone...
-
Warehouse Operations Coordinator
2 weeks ago
Montreal, Quebec, Canada Courchesne Larose Ltd. Full timeExciting Opportunity for Warehouse Operations CoordinatorWe are currently looking for a detail-oriented and organized Warehouse Operations Coordinator to join our team at Courchesne Larose Ltd. in Anjou.About the Role:This is a full-time, permanent position that involves working in a fast-paced warehouse environment. As a Warehouse Operations Coordinator,...
-
Office Operations Coordinator
1 month ago
Montreal, Quebec, Canada beBee Professionals Full time $35,000 - $45,000We are seeking a highly skilled Office Operations Coordinator to join our team at beBee Professionals in Montréal. As an Office Operations Coordinator, you will be responsible for coordinating and managing our office operations, ensuring that our office runs efficiently and smoothly.Key Responsibilities:Coordinate and manage our office operations, including...
-
Logistics Operations Coordinator
2 weeks ago
Montreal, Quebec, Canada Lineage Logistics Full timeAbout Lineage LogisticsLineage Logistics is a leading global logistics company that specializes in temperature-controlled and dry transportation services. We provide innovative solutions to the food, life sciences, and retail industries.Job Description:Job Title: Logistics Operations CoordinatorWe are seeking a skilled and motivated Logistics Operations...
-
Warehouse Operations Coordinator
2 weeks ago
Montreal, Quebec, Canada Nature's Touch Inc. Full timeJob Title: Warehouse Operations CoordinatorWe are seeking a highly skilled and organized Warehouse Operations Coordinator to join our team at Nature's Touch Inc. in [Location]. This is a full-time position that requires strong analytical skills, attention to detail, and the ability to work effectively in a fast-paced environment.As a Warehouse Operations...
-
Financial Operations Coordinator
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeWe are seeking a detail-oriented Financial Operations Coordinator to join our team in Canada, specifically in the province of Quebec. This is a full-time position with a salary range of $55,000 - $65,000 per year.About ScotiabankScotiabank is a leading bank in the Americas, dedicated to helping our customers achieve success through a wide range of advice,...
-
Senior Operations Coordinator
2 weeks ago
Montreal, Quebec, Canada National Bank Full timeWe are seeking a highly skilled Senior Operations Coordinator to join our team at National Bank.OverviewThe Senior Operations Coordinator will be responsible for providing exceptional customer service and ensuring the smooth operation of our daily activities. This is a temporary position for 6 months, with the possibility of extension.This role is perfect...
-
Coordinating Operations Specialist
2 weeks ago
Montreal, Quebec, Canada SGS Full timeJob SummaryWe are seeking a skilled Coordinating Operations Specialist to join our team at SGS. In this role, you will be responsible for coordinating daily and weekly tasks, reviewing and preparing documents, planning inspections, and analyzing customer needs.
-
Senior Operations Coordinator
4 weeks ago
Montreal, Quebec, Canada SOS Hub Canada Full timeJob SummaryThe Senior Operations Coordinator will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and examining and verifying the accuracy of work. This role will also involve identifying workers' training needs, preparing and submitting reports, and resolving work problems,...
-
Administrative Operations Coordinator
2 weeks ago
Montreal, Quebec, Canada Kaayu Technologies Full timeJob Title: Administrative Operations CoordinatorWe are seeking a highly skilled and organized Administrative Operations Coordinator to join our team at Kaayu Technologies.Estimated Salary:$60,000 - $80,000 per yearAbout the RoleThe Administrative Operations Coordinator will play a vital role in ensuring the smooth day-to-day operations of our office. This...
-
Sanitation Operations Coordinator
3 weeks ago
Montreal, Quebec, Canada MC Services aux immeubles Inc. Full timeJob SummaryThe Sanitation Operations Coordinator will be responsible for supervising and coordinating the activities of cleaning staff, ensuring the highest standards of cleanliness and safety. This role requires excellent leadership and communication skills, as well as the ability to work effectively with other departments. Key responsibilities include...
-
Administrative Operations Coordinator
2 weeks ago
Montreal, Quebec, Canada NBC Full timeJob SummaryWe are seeking a skilled Administrative Operations Coordinator to join our team at NBC. As a key member of our operations group, you will play a vital role in ensuring the smooth day-to-day functioning of our administrative processes.
-
Operations Volunteer Coordinator
3 weeks ago
Montreal, Quebec, Canada Les Petits Frères Full timeWe are seeking a highly skilled Operations Volunteer Coordinator to join our team at Les Petits Frères. This is an exciting opportunity to work in a dynamic and fast-paced environment, coordinating volunteer activities that support our mission.About UsAt Les Petits Frères, we are dedicated to providing vital services to those in need. Our organization...
-
Merchandise Operations Coordinator
3 weeks ago
Montreal, Quebec, Canada Giant Tiger Full timeCompany Overview:Giant Tiger is a Canadian-owned and operated retailer with over 60 years of success. We are committed to the community and offer opportunities for growth, development, and teamwork.About the Role:The Merchandise Operations Coordinator provides support for key activities in merchandise operations, ensuring smooth running of processes and...
-
Operational Excellence Coordinator
2 weeks ago
Montreal, Quebec, Canada Cree Board of Health and Social Services of James Bay (CBHSSJB) Full timeJob DescriptionThe Cree Board of Health and Social Services of James Bay (CBHSSJB) is seeking an Operational Excellence Coordinator to join its team.About the Role:This challenging role requires a highly organized and detail-oriented individual who can effectively support the planning, coordination, and deployment of emergency services. The successful...
-
Event Operations Coordinator
3 weeks ago
Montreal, Quebec, Canada 9489-9358 Québec Inc. Full timeAbout 9489-9358 Québec Inc.Our company is a leading player in the tourism industry, providing exceptional experiences for visitors from around the world. As an Event Operations Coordinator, you will play a critical role in ensuring the smooth execution of our events and activities.**Job Summary**We are seeking an experienced Senior Tourism Manager to join...
-
Operational Services Coordinator
2 weeks ago
Montreal, Quebec, Canada VusionGroup Full timeAt VusionGroup, we're on a mission to revolutionize modern commerce. We're looking for an exceptional Operational Services Coordinator to join our team in this exciting role.About the RoleWe are seeking a highly organized and detail-oriented Field Operations Specialist to oversee field service activities, ensuring seamless execution and exceeding customer...