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Financial Operations Coordinator
2 months ago
We are seeking a detail-oriented Financial Operations Coordinator to join our team in Canada, specifically in the province of Quebec. This is a full-time position with a salary range of $55,000 - $65,000 per year.
About ScotiabankScotiabank is a leading bank in the Americas, dedicated to helping our customers achieve success through a wide range of advice, products and services. Our purpose is to 'for every future', and we strive to create an inclusive and accessible environment for everyone.
Job DescriptionThis role involves working closely with the Income department to ensure specific individual goals, plans, and initiatives are executed in support of business strategies and objectives. The successful candidate will contribute to loan growth and profitability by verifying income details and documentation from dealers and determining customer affordability according to established guidelines.
The Financial Operations Coordinator will also be responsible for comparing and contrasting employment, income, and loan application information with telephone conversations held between the coordinator and dealer, customer's employer(s) or customer. Additionally, they will report and escalate any unusual occurrences or fraudulent activities in the verbal and written employment status and income verification process per established procedures.
The ideal candidate will have previous experience in a customer service capacity utilizing the telephone as the primary means of communication and knowledge of Microsoft operating systems including Word, Excel, Outlook, and the Internet. They must also be able to communicate effectively in English and French.
Requirements- Bachelor's degree in a related field
- 1-2 years of experience in a similar role
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
As a Financial Operations Coordinator at Scotiabank, you can expect a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You will also be part of a dynamic and inclusive team that values diversity and excellence.
