Operations Coordinator
6 hours ago
Operations Coordinator
About Polygon RestorationPolygon Restoration is a leading provider of restoration services.
Salary Range$60,000 - $80,000 per year
Job DescriptionThe Operations Coordinator will be responsible for compiling all project data, ensuring customer satisfaction, and coordinating resources to meet service level expectations.
Responsibilities include:
- Ensure customer satisfaction by providing timely and accurate communication with insurers and policy holders.
- Enter data accurately and identify potential problems to ensure deadlines are met.
- Arrange appointments and scheduling with technicians, sub-contractors, PMs, and estimators.
- Identify and resolve deficiencies with job files to ensure change orders are respected.
- Record and respond to all project correspondence, including project invoicing.
To succeed as an Operations Coordinator, you must have:
- Strong communication skills in English and French (spoken and written).
- Excellent organizational and prioritizing skills to manage workload effectively.
- Able to work under pressure and maintain attention to detail.
- General Education diploma in Accounting or related field.
- 1-3 years' experience in customer service, data entry, or a related field.
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