Operations Coordinator

6 hours ago


Montreal, Quebec, Canada Polygon Restoration Full time
Job Title

Operations Coordinator

About Polygon Restoration

Polygon Restoration is a leading provider of restoration services.

Salary Range

$60,000 - $80,000 per year

Job Description

The Operations Coordinator will be responsible for compiling all project data, ensuring customer satisfaction, and coordinating resources to meet service level expectations.

Responsibilities include:

  • Ensure customer satisfaction by providing timely and accurate communication with insurers and policy holders.
  • Enter data accurately and identify potential problems to ensure deadlines are met.
  • Arrange appointments and scheduling with technicians, sub-contractors, PMs, and estimators.
  • Identify and resolve deficiencies with job files to ensure change orders are respected.
  • Record and respond to all project correspondence, including project invoicing.
Requirements

To succeed as an Operations Coordinator, you must have:

  • Strong communication skills in English and French (spoken and written).
  • Excellent organizational and prioritizing skills to manage workload effectively.
  • Able to work under pressure and maintain attention to detail.
  • General Education diploma in Accounting or related field.
  • 1-3 years' experience in customer service, data entry, or a related field.


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