Head of Business Development and Client Success
1 week ago
We are seeking a highly experienced and skilled professional to lead our Business Development and Client Success team at D2L. As the Head of Business Development and Client Success, you will be responsible for driving business growth and ensuring client satisfaction.
Key Responsibilities- Develop and execute a business development strategy to drive revenue growth and expand our client base.
- Lead a team of sales executives and business development representatives to achieve sales targets and exceed pipeline generation goals.
- Establish and maintain strong relationships with key decision-makers at our clients and partners.
- Collaborate with cross-functional teams, including sales, marketing, product, and educational partnerships, to align messaging and activities.
- Develop and implement client account plans to ensure high adoption and usage of our education-as-a-benefit platform.
- Manage a team of D2Lers and champion a high-performing culture by setting clear objectives and performance expectations.
- Recruit, develop, and coach team members to be domain-level experts in consultative sales.
- Develop Business Development Representatives (BDRs) into candidates for future Account Executive (AE) and Client Sales Executive (CSE) roles.
- Implement and improve sales processes focused on messaging, data, and continual improvement.
- Work closely with the Integrated Marketing teams on joint initiatives such as campaigns, account-based marketing, and social media strategies.
- 10+ years of Business Development or equivalent experience with 5+ years of progressive leadership roles in enterprise-level sales in the corporate learning space.
- Direct evidence of closing large enterprise-wide deals in short timeframes.
- Salesforce experience a must, Outreach or equivalent platform experience a plus.
- Experience running BDR teams.
- Knowledge of competition in the space of upskilling, learning platforms (LMS/LXP & skills platforms), for example: Degreed, Docebo, Guild, InStride, EdAssist, 360Learning or similar, along with strategies of competitors.
- Some SaaS experience required.
- Impactful work transforming the way the world learns.
- Flexible work arrangements.
- Learning and Growth opportunities.
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program.
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments.
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more).
- Retirement planning.
- 2 Paid Volunteer Days.
- Competitive Benefits Package.
- Home Internet Reimbursements.
- Employee Referral Program.
- Wellness Reimbursement.
- Employee Recognition.
- Social Events.
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.
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Kitchener, Ontario, Canada D2L Full timeAbout the RoleWe are seeking a highly experienced and skilled Business Development and Client Success Leader to join our team at D2L. As a key member of our organization, you will be responsible for driving business growth and ensuring client satisfaction.Key ResponsibilitiesDevelop and execute a business development strategy to drive revenue growth and...
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Kitchener, Ontario, Canada D2L Full timeAbout the RoleWe are seeking a highly experienced and skilled Business Development and Client Success Leader to join our team at D2L. As a key member of our organization, you will be responsible for driving business growth and ensuring client satisfaction.Key ResponsibilitiesDevelop and execute a business development strategy to drive revenue growth and...
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Kitchener, Ontario, Canada D2L Full timeAbout the RoleWe are seeking a highly experienced and skilled Business Development and Client Success Leader to join our team at D2L. As a key member of our organization, you will be responsible for driving business growth and ensuring client satisfaction.Key ResponsibilitiesDevelop and execute a business development strategy to drive revenue growth and...
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Kitchener, Ontario, Canada D2L Full timeAbout the RoleWe are seeking a highly experienced and skilled Business Development and Client Success Leader to join our team at D2L. As a key member of our organization, you will be responsible for driving business growth and ensuring client satisfaction.Key ResponsibilitiesDevelop and execute a business development strategy to drive revenue growth and...
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