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Head of Business Development

2 months ago


Kitchener, Ontario, Canada D2L Full time
Job Summary

The Head of Business Development and Client Success for SkillsWave is responsible for driving business growth and client success through strategic planning, team leadership, and customer engagement. This role requires a strong understanding of the corporate learning and development market, as well as experience in sales, marketing, and client success.

Key Responsibilities
  • Develop and execute business development strategies to drive revenue growth and client acquisition.
  • Lead a team of sales and client success professionals to achieve sales targets and deliver exceptional client experiences.
  • Build and maintain strong relationships with clients, partners, and stakeholders to drive business growth and client satisfaction.
  • Collaborate with cross-functional teams, including sales, marketing, and product, to align on business objectives and strategies.
  • Develop and implement sales processes and tools to drive efficiency and effectiveness.
  • Monitor and analyze sales performance data to identify trends and areas for improvement.
  • Provide coaching and development opportunities to team members to enhance their skills and performance.
Requirements
  • 10+ years of business development or equivalent experience with 5+ years of progressive leadership roles in enterprise-level sales in the corporate learning space.
  • Direct evidence of closing large enterprise-wide deals in short timeframes.
  • Experience running BDR teams and managing clients within the field of education – external and internal – and of varying sizes.
  • Strong analytical and problem-solving skills, with the ability to interpret data and analytics to inform business decisions.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients, partners, and stakeholders.
  • Experience working in education technology or knowledge of business drivers for Higher Education organizations is a plus.
What You'll Bring to the Role
  • Ability to effectively communicate to stakeholders at all levels of the organization – with excellent written, oral, and presentation skills.
  • Model high energy level, demonstrated drive to succeed, with a sense of urgency in a fast-paced and rapidly growing organization.
  • Experience in the field of corporate learning and development in the US.
  • Ability to formulate and communicate a clear, long-term business development strategy aligned with the organization's overall goals and market dynamics.
  • Strong interpersonal skills to establish and maintain relationships with key industry players, potential clients, and strategic partners.
Why We're Awesome

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L;

  • Impactful work transforming the way the world learns.
  • Flexible work arrangements.
  • Learning and Growth opportunities.
  • Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program.
  • 2 Paid Days off for Catch the Wave related activities like exams or final assignments.
  • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more).
  • Retirement planning.
  • 2 Paid Volunteer Days.
  • Competitive Benefits Package.
  • Home Internet Reimbursements.
  • Employee Referral Program.
  • Wellness Reimbursement.
  • Employee Recognition.
  • Social Events.
  • Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.