Technical Support Specialist

14 hours ago


Kitchener, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full time

HONGYAN PRECISION MANUFACTURING LIMITED is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems. Your primary duties will include responding to user inquiries, consulting technical manuals and documents to research and implement solutions, and providing advice and training to users in response to identified difficulties. You will also be responsible for collecting, organizing, and maintaining a problems and solutions log for use by other technical support analysts. Additionally, you will provide business systems, network, and Internet support to users in response to identified difficulties. This is a permanent position, working 35 hours per week. The work language is English. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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