Technical Support Specialist

16 hours ago


Kitchener, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full time
Job Summary

We are seeking a skilled Technical Support Specialist to join our team at HONGYAN PRECISION MANUFACTURING LIMITED. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring they have a seamless experience with our computer systems.

Key Responsibilities
  • Provide technical support and troubleshooting for computer-related issues
  • Research and implement solutions to complex technical problems
  • Develop and deliver training programs to users on technical skills and software applications
  • Collaborate with other technical teams to resolve technical issues and improve system performance
  • Maintain accurate records of technical issues and solutions
Requirements
  • College/CEGEP diploma or equivalent
  • 7 months to less than 1 year of experience in a technical support role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Working Conditions

This is a permanent position with a 35-hour workweek. The working language is English.



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