Technical Support Specialist
16 hours ago
We are seeking a skilled Technical Support Specialist to join our team at HONGYAN PRECISION MANUFACTURING LIMITED. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our users, ensuring they have a seamless experience with our computer systems.
Key Responsibilities- Provide technical support and troubleshooting for computer-related issues
- Research and implement solutions to complex technical problems
- Develop and deliver training programs to users on technical skills and software applications
- Collaborate with other technical teams to resolve technical issues and improve system performance
- Maintain accurate records of technical issues and solutions
- College/CEGEP diploma or equivalent
- 7 months to less than 1 year of experience in a technical support role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
This is a permanent position with a 35-hour workweek. The working language is English.
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